Hi. I just got my new HP laptop these few hours. I started it up, pressed Ctrl+Windows+Enter to bring up narrator to no avail. I read on the hp support site that you have to wait for an instruction screen, press the continue button, then choose to start up windows normally with the arrow keys and press enter again. Does this mean that narrator won't be available until you press enter to start up window? Also, I don't know if when a new HP laptop is started, windows is being installed. Can any one of you who uses HP help? Thanks a million. Cheers!