Hi,

As my old pc has broken down all at a sudden, I bought a new Dell desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD


I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual ram is also 3xG

I have already manually increased the virtual ram, disabled possible performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because of not responding nvda for 3 times or more, and this is only my third day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?

thanks,

William

Not possible.  There is simply no way that opening the few apps you mentioned at the same time  could cause your new desktop to use up 8 gb of RAM.  Maybe you got stuck with a lemon.  With an SSD, your new desktop should be very fast and responsive.  With a modern 10th generation Intel processor, your processor speed is probably at least 3 GHz, plenty fast enough for basic computing tasks.  But even a 2 GHz processor should not cause the sluggish and unresponsive behavior you are describing.  Which version of Windows 10 are you running?  To find out, type "winver" into the run dialog (Windows key-R).  You should have Win 10 2004or maybe even 20H2, I suggest contacting Dell customer support or even returning the desktop and buying a different model, because something definitely isn't right.

Gerald

On 11/7/2020 8:44 AM, William Wong wrote:

Hi,

As my old pc has broken down all at a sudden, I bought a new Dell desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD


I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual ram is also 3xG

I have already manually increased the virtual ram, disabled possible performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because of not responding nvda for 3 times or more, and this is only my third day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?

thanks,

William

Oh oh oh dear. Let me guess did you buy the new Dell XPS 8940? The Special addition? Because if so you and I are in the same boat Bill. Mine totally locks up and if I have a YouTube vid going bie bie vid. Now to add I don't know and it's really none of my business but is it possible we've filled the SSD? So I'll let you all know what I have it's up to Wiliam if he wants to. I have JAWS. NVDA Reaper a demo of SoundForge Pro which I shouldn't have waisted megabites on now seeing what Magix has turned Sound Forge into. But that's for a sound forge list. Let's see here ITunes, Google Chrome VLC Media Player then of course the downloads folder has some stuff I downloaded. Of course these are all things I added. The SSD of course already had Windows pluss all the software the PC came with weather 1 likes it or not we know Dell doesn't give you a clean install.Oh I almost forgot Pontis Media downloader. So yeah in any case let me know. But it feels like my old Vista Inspiron 530S had more on it and I don't recall it locking up. Sye Dell has officially killed the XPS in meaning of what an XPS is supposed to be.

-----Original Message-----
From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of William Wong
Sent: Saturday, November 7, 2020 8:44 AM
To: win10@win10.groups.io
Subject: [win10] Help needed, frustrated about my new Win 10

Hi,

As my old pc has broken down all at a sudden, I bought a new Dell desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD


I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual ram is also 3xG

I have already manually increased the virtual ram, disabled possible performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because of not responding nvda for 3 times or more, and this is only my third day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?

thanks,

William

Hi,

that is why I feel strange, my new computer is more lagg then my old one.

My OS is  2004 (OS 19041.572)

 

Not possible.  There is simply no way that opening the few apps you mentioned at the same time  could cause your new desktop to use up 8 gb of RAM.  Maybe you got stuck with a lemon.  With an SSD, your new desktop should be very fast and responsive.  With a modern 10th generation Intel processor, your processor speed is probably at least 3 GHz, plenty fast enough for basic computing tasks.  But even a 2 GHz processor should not cause the sluggish and unresponsive behavior you are describing.  Which version of Windows 10 are you running?  To find out, type "winver" into the run dialog (Windows key-R).  You should have Win 10 2004or maybe even 20H2, I suggest contacting Dell customer support or even returning the desktop and buying a different model, because something definitely isn't right.

 

Gerald

 

 

On 11/7/2020 8:44 AM, William Wong wrote:

Hi,

As my old pc has broken down all at a sudden, I bought a new Dell desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD


I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual ram is also 3xG

I have already manually increased the virtual ram, disabled possible performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because of not responding nvda for 3 times or more, and this is only my third day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?

thanks,

William

Oh oh oh dear. Let me guess did you buy the new Dell XPS 8940? The Special addition? Because if so you and I are in the same boat Bill. Mine totally locks up and if I have a YouTube vid going bie bie vid. Now to add I don't know and it's really none of my business but is it possible we've filled the SSD? So I'll let you all know what I have it's up to Wiliam if he wants to. I have JAWS. NVDA Reaper a demo of SoundForge Pro which I shouldn't have waisted megabites on now seeing what Magix has turned Sound Forge into. But that's for a sound forge list. Let's see here ITunes, Google Chrome VLC Media Player then of course the downloads folder has some stuff I downloaded. Of course these are all things I added. The SSD of course already had Windows pluss all the software the PC came with weather 1 likes it or not we know Dell doesn't give you a clean install.Oh I almost forgot Pontis Media downloader. So yeah in any case let me know. But it feels like my old Vista Inspiron 530S had more on it and I don't recall it locking up. Sye Dell has officially killed the XPS in meaning of what an XPS is supposed to be.

-----Original Message-----
From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of William Wong
Sent: Saturday, November 7, 2020 8:44 AM
To: win10@win10.groups.io
Subject: [win10] Help needed, frustrated about my new Win 10

Hi,

As my old pc has broken down all at a sudden, I bought a new Dell desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD


I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual ram is also 3xG

I have already manually increased the virtual ram, disabled possible performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because of not responding nvda for 3 times or more, and this is only my third day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?

thanks,

William

Hi,

that is why I feel strange, my new computer is more lagg then my old one.

My OS is  2004 (OS 19041.572)

Gerald Levy via groups.io 於 7/11/2020 22:09 寫道:

Not possible.  There is simply no way that opening the few apps you mentioned at the same time  could cause your new desktop to use up 8 gb of RAM.  Maybe you got stuck with a lemon.  With an SSD, your new desktop should be very fast and responsive.  With a modern 10th generation Intel processor, your processor speed is probably at least 3 GHz, plenty fast enough for basic computing tasks.  But even a 2 GHz processor should not cause the sluggish and unresponsive behavior you are describing.  Which version of Windows 10 are you running?  To find out, type "winver" into the run dialog (Windows key-R).  You should have Win 10 2004or maybe even 20H2, I suggest contacting Dell customer support or even returning the desktop and buying a different model, because something definitely isn't right.

Gerald

On 11/7/2020 8:44 AM, William Wong wrote:

Hi,

As my old pc has broken down all at a sudden, I bought a new Dell desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD


I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual ram is also 3xG

I have already manually increased the virtual ram, disabled possible performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because of not responding nvda for 3 times or more, and this is only my third day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?

thanks,

William

As a basis of comparison, my now mothballed Dell Optiplex 780 desktop which had only 3 GB of RAM and a measily 160 GB hard drive running Win 10 1903 had no problem running JAWS 2019, IE 11, Google Chrome, Thunderbird and a few other apps at the same time.  So your new Dell desktop should definitely be even faster.  Again, call Dell customer support.  If you don't get satisfactory answers, seriously consider returning the computer  and buying a different model.  Or maybe even consider buying a refurbished desktop from Computers for the Blind, which already comes with a one-year license for JAWS 2020, and has presumably been tested to ensure that it works properly when you set it up.

Gerald

Hi,

that is why I feel strange, my new computer is more lagg then my old one.

My OS is  2004 (OS 19041.572)

 

 

Gerald Levy via groups.io 於 7/11/2020 22:09 寫道:

 

Not possible.  There is simply no way that opening the few apps you mentioned at the same time  could cause your new desktop to use up 8 gb of RAM.  Maybe you got stuck with a lemon.  With an SSD, your new desktop should be very fast and responsive.  With a modern 10th generation Intel processor, your processor speed is probably at least 3 GHz, plenty fast enough for basic computing tasks.  But even a 2 GHz processor should not cause the sluggish and unresponsive behavior you are describing.  Which version of Windows 10 are you running?  To find out, type "winver" into the run dialog (Windows key-R).  You should have Win 10 2004or maybe even 20H2, I suggest contacting Dell customer support or even returning the desktop and buying a different model, because something definitely isn't right.

 

Gerald

 

 

On 11/7/2020 8:44 AM, William Wong wrote:

Hi,

As my old pc has broken down all at a sudden, I bought a new Dell desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD


I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual ram is also 3xG

I have already manually increased the virtual ram, disabled possible performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because of not responding nvda for 3 times or more, and this is only my third day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?

thanks,

William

Hi,

As my old pc has broken down all at a sudden, I bought a new Dell desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD


I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual ram is also 3xG

I have already manually increased the virtual ram, disabled possible performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because of not responding nvda for 3 times or more, and this is only my third day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?

thanks,

William

Hi THERE!

If I were you I would package the thing up, and return or send it back to where it came from and demand that they either resolve the issues you are having or replace it with a new one..? Good Luck and Have A Good 1!

de

<wohlggie@...><KF8LT><Jim>.

Hi,

As my old pc has broken down all at a sudden, I bought a new Dell desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD


I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual ram is also 3xG

I have already manually increased the virtual ram, disabled possible performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because of not responding nvda for 3 times or more, and this is only my third day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?

thanks,

William

Yeah I too may just have to do that. $1400 is no joke. It’s too expensive for the thing to be doing crap like this. Oh and another program I forgot is ThunderBird. As originally Google kept blocking office and beside I didn’t have my Office subscription I for the meen time installed Modzilla Thunder Bird and was checking Email with it. Let’s see I’ve also have downloaded my whole ITunes library. All the songs I’ve bought. Well almost. There’s just 1 folder left ITunes won’t grab.

Hi THERE!

If I were you I would package the thing up, and return or send it back to where it came from and demand that they either resolve the issues you are having or replace it with a new one..? Good Luck and Have A Good 1!

de

<wohlggie@...><KF8LT><Jim>.

Hi,

As my old pc has broken down all at a sudden, I bought a new Dell desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD


I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual ram is also 3xG

I have already manually increased the virtual ram, disabled possible performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because of not responding nvda for 3 times or more, and this is only my third day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?

thanks,

William

Hi THERE!

If I were you I would package the thing up, and return or send it back to where it came from and demand that they either resolve the issues you are having or replace it with a new one..? Good Luck and Have A Good 1!

de

<wohlggie@...><KF8LT><Jim>.

On 07-Nov-20 08:44, William Wong wrote:

Hi,

As my old pc has broken down all at a sudden, I bought a new Dell desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD


I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual ram is also 3xG

I have already manually increased the virtual ram, disabled possible performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because of not responding nvda for 3 times or more, and this is only my third day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?

thanks,

William

On Sat, Nov 7, 2020 at 10:49 AM, Jim Wohlgamuth wrote:

If I were you I would package the thing up, and return or send it back to where it came from and demand that they either resolve the issues you are having or replace it with a new one..

-
I'll agree with that, too.  I have, on more than one occasion, instructed clients to return computers that misbehave straight out of the box for refund or replacement.

There is really no excuse for this sort of thing, and most manufacturers will not give much of an argument if you're very prompt about this.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041

If your joy is derived from what society thinks of you, you're always going to be disappointed.

        ~ Madonna

Win 10 has a memory checker.  Maybe run it and see what it shows.

Hi THERE!

If I were you I would package the thing up, and return or send it back to where it came from and demand that they either resolve the issues you are having or replace it with a new one..? Good Luck and Have A Good 1!

de

<wohlggie@...><KF8LT><Jim>.

On 07-Nov-20 08:44, William Wong wrote:

Hi,

As my old pc has broken down all at a sudden, I bought a new Dell desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD


I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual ram is also 3xG

I have already manually increased the virtual ram, disabled possible performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because of not responding nvda for 3 times or more, and this is only my third day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?

thanks,

William