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support assist and forums/topics
While I have an older Dell OptiPlex I don't have any of Dell's software and so I have no experience with their Support Assist software. I wonder if using the touch cursor in JAWS might be able to allo
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While I have an older Dell OptiPlex I don't have any of Dell's software and so I have no experience with their Support Assist software. I wonder if using the touch cursor in JAWS might be able to allo
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By
David Goldfield
· #46440
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Question: Seeking Information About an Unusual Screen I encountered at Startup
Hi. I'm running Win10 V1909. When I powered on my computer I wasn't receiving any speech from JAWS nor did I hear the familiar startup earcon. I opened up Envision on my iPhone to OCR the screen and i
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Hi. I'm running Win10 V1909. When I powered on my computer I wasn't receiving any speech from JAWS nor did I hear the familiar startup earcon. I opened up Envision on my iPhone to OCR the screen and i
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By
David Goldfield
· #46426
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Refresher on how to check sizes of files, folders, and drives
I'm not sure if this has already been mentioned but once you are in the properties dialog you can press insert-alt-W to virtualize the current window. This will place the text of the currently active
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I'm not sure if this has already been mentioned but once you are in the properties dialog you can press insert-alt-W to virtualize the current window. This will place the text of the currently active
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By
David Goldfield
· #46010
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article: Windows 10 Alert: Defragger bug defrags SSD Drives too often
I am glad that you had a good backup plan and I hope that everyone follows your example. I admit that I don't do full backups of my entire hard drive. However, I do back up my documents and downloads
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I am glad that you had a good backup plan and I hope that everyone follows your example. I admit that I don't do full backups of my entire hard drive. However, I do back up my documents and downloads
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By
David Goldfield
· #45723
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2004 and thunderbird
Mike, We might be able to give you some confirmation if you could please provide us with more information. What specific problems are you experiencing? What steps do you take when the problem occurs a
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Mike, We might be able to give you some confirmation if you could please provide us with more information. What specific problems are you experiencing? What steps do you take when the problem occurs a
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By
David Goldfield
· #45644
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windows 10 pro licenses?
This thread reminds me of an incident I had many years ago with a family member who was provided with a computer by a local blindness state rehab agency. The computer had a copy of Office 2016 preinst
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This thread reminds me of an incident I had many years ago with a family member who was provided with a computer by a local blindness state rehab agency. The computer had a copy of Office 2016 preinst
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By
David Goldfield
· #45595
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office
Chris and Brian, Thank you for this confirmation. I'm glad to know that this issue was corrected in the 2016 version. David Goldfield, Blindness Assistive Technology Specialist JAWS Certified, 2019 WW
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Chris and Brian, Thank you for this confirmation. I'm glad to know that this issue was corrected in the 2016 version. David Goldfield, Blindness Assistive Technology Specialist JAWS Certified, 2019 WW
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By
David Goldfield
· #45521
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office
replicate it. Sure, thanks for the offer. In Outlook, go into the email options dialog and move to the edit field for writing or editing a signature to be used with future emails. After you have writt
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replicate it. Sure, thanks for the offer. In Outlook, go into the email options dialog and move to the edit field for writing or editing a signature to be used with future emails. After you have writt
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By
David Goldfield
· #45505
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office
I will always encourage people to subscribe to Microsoft 365. However, if I had to choose between 2016 and 2019 I'd definitely go with 2019. First, you'll have a few more additional years of support.
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I will always encourage people to subscribe to Microsoft 365. However, if I had to choose between 2016 and 2019 I'd definitely go with 2019. First, you'll have a few more additional years of support.
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By
David Goldfield
· #45499
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adding languages in Windows10
Hello. I may be incorrect or missing something but is JAWS still set to display English? You may have installed a language for Windows and even a Chinese speech synthesizer but JAWS itself should, ide
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Hello. I may be incorrect or missing something but is JAWS still set to display English? You may have installed a language for Windows and even a Chinese speech synthesizer but JAWS itself should, ide
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By
David Goldfield
· #45301
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resetting this pc.
For those with smart phones it can also help to use text recognition apps or apps to provide human assistance which will, more often than not, give you some additional information about where you are
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For those with smart phones it can also help to use text recognition apps or apps to provide human assistance which will, more often than not, give you some additional information about where you are
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By
David Goldfield
· #45026
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How to Tell If a User Has Legacy Edge or Chromium Edge
Hello. While I am using the new Chromium Edge I'm assisting a user via email who has Edge but I am unsure as to whether she has the Chromium version as opposed to the legacy version. She is an NVDA us
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Hello. While I am using the new Chromium Edge I'm assisting a user via email who has Edge but I am unsure as to whether she has the Chromium version as opposed to the legacy version. She is an NVDA us
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By
David Goldfield
· #44964
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today's antivirus software
>I don't see the harm in excluding legit folders and files that I know for a fact to be safe. Constantly reporting these as false posetives is a losing >battle, as the files are just re-flagged in the
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>I don't see the harm in excluding legit folders and files that I know for a fact to be safe. Constantly reporting these as false posetives is a losing >battle, as the files are just re-flagged in the
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By
David Goldfield
· #44785
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Jaws2020 Update Build 2004.66.40 Update Download + What's New,
#jaws
Brenda, Are you running the home annual subscription version of JAWS or are you using what is now called a perpetual license? If you're running a perpetual license your SMA must be up to date to allow
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Brenda, Are you running the home annual subscription version of JAWS or are you using what is now called a perpetual license? If you're running a perpetual license your SMA must be up to date to allow
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By
David Goldfield
· #44611
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Office 2016 versus Office 2019
Hi. I'm not sure regarding the logistics of either having concurrent versions of Office installed or removing your 2016 to then replace it with 365. Of course, if you're unsatisfied with 365 after the
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Hi. I'm not sure regarding the logistics of either having concurrent versions of Office installed or removing your 2016 to then replace it with 365. Of course, if you're unsatisfied with 365 after the
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By
David Goldfield
· #44609
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Laptop to replace desktop
The menu that you get by pressing shift-f10 is nearly identical to what you get when pressing the applications key. However, there may be some occasional differences. To see an example of this, try in
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The menu that you get by pressing shift-f10 is nearly identical to what you get when pressing the applications key. However, there may be some occasional differences. To see an example of this, try in
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By
David Goldfield
· #44558
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Laptop to replace desktop
Brian, I do like your approach of covering up the touchpad but still allowing it to be active so that the buttons, particularly the right mouse button, is still available. However, doesn't that assume
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Brian, I do like your approach of covering up the touchpad but still allowing it to be active so that the buttons, particularly the right mouse button, is still available. However, doesn't that assume
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By
David Goldfield
· #44542
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Office 2016 versus Office 2019
Hello, Al. Rather than upgrading to what Microsoft refers to as the perpetual license for Office 2019 I feel you might be better served by subscribing to what is now called Microsoft 365, which was fo
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Hello, Al. Rather than upgrading to what Microsoft refers to as the perpetual license for Office 2019 I feel you might be better served by subscribing to what is now called Microsoft 365, which was fo
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By
David Goldfield
· #44531
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Jaws2020 Update Build 2004.66.40 Update Download + What's New,
#jaws
Larry, For the renewable annual licenses any future update to the software will install as a fully working version and not as a demo --- as long as your license is still valid. As an example, if your
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Larry, For the renewable annual licenses any future update to the software will install as a fully working version and not as a demo --- as long as your license is still valid. As an example, if your
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By
David Goldfield
· #44417
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Jaws2020 Update Build 2004.66.40 Update Download + What's New,
#jaws
Hi. If you have a valid license of JAWS 2020, including the home annual license, this update is valid. Home annual licenses which have not expired can install any current update, even if you're still
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Hi. If you have a valid license of JAWS 2020, including the home annual license, this update is valid. Home annual licenses which have not expired can install any current update, even if you're still
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By
David Goldfield
· #44414
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