Date   

Re: e-mail programs

matthew dyer <ilovecountrymusic483@...>
 

Hi Kathy,

 

I am currently using outlook 365 but also use thunderbird from time to time.  Hth.

 

 

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Kathy Pingstock
Sent: Thursday, March 4, 2021 12:41 PM
To: win10@win10.groups.io
Subject: [win10] e-mail programs

 

Good afternoon,

 

I wanted to get some suggestions on what others are using for e-mail.

 

Kathy  

 

Sent from Mail for Windows 10

 


Re: Running System File Check

brice Mijares
 

Well Brian, I'll thank you for all of us.

On 3/4/2021 2:04 PM, Brian Vogel wrote:
On Thu, Mar 4, 2021 at 04:54 PM, brice Mijares wrote:
I got this somewhere in the past.
-
That would be from me:  Using SFC (System File Checker) and DISM (Deployment Imaging Servicing and Management) to Repair Windows 8 & 10

If SFC & DISM don't fix it, then I'd suggest doing a repair install of MS-Office.  If that doesn't fix it then you may want to uninstall and reinstall MS-Office.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

Not everything that can be counted counts, and not everything that counts can be counted.

       ~Albert Einstein


Re: changing dictionary language

Brian Vogel <britechguy@...>
 

As I said when you asked this last fall, this is really not a Windows 10 question, but one related to Office 365, which is one of many application programs running under Windows 10.  This question is appropriate for the Microsoft Office Accessibility Discussion Group much more so than here.

--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

Not everything that can be counted counts, and not everything that counts can be counted.

       ~Albert Einstein


changing dictionary language

Madison Martin
 

Hi all,
Can someone please remind me how to change my dictionary/spellcheck language? I
know I tried to do it before, but it didn't work, and now that I installed the
language pack for Canadian English I'm hoping that it'll work and the change
will stay. Using Office 365, the latest Jaws and Windows 10. Thanks Madison


Re: Running System File Check

Brian Vogel <britechguy@...>
 

On Thu, Mar 4, 2021 at 04:54 PM, brice Mijares wrote:
I got this somewhere in the past.
-
That would be from me:  Using SFC (System File Checker) and DISM (Deployment Imaging Servicing and Management) to Repair Windows 8 & 10

If SFC & DISM don't fix it, then I'd suggest doing a repair install of MS-Office.  If that doesn't fix it then you may want to uninstall and reinstall MS-Office.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

Not everything that can be counted counts, and not everything that counts can be counted.

       ~Albert Einstein


Re: Running System File Check

brice Mijares
 

I got this somewhere in the past.

Fixing “Weird Issues” under Windows 8 or Windows 10 Using the System File Checker (SFC) and Deployment Imaging Servicing and Management (DISM)
If you are having "weird problems" with any Windows system, the first thing you should do is to run the System File Checker (SFC).  Open a Command Prompt window using the "Run as Administrator" option.  The easiest way to do this is to hit the Windows Key, immediately enter the text “Command Prompt” and getting the Command Prompt desktop app returned as the first item.  Gain focus on it and bring up the context menu either via right click or hitting the menu/applications key [if your machine has one] or Shift+F10 if it does not then selecting “Run as administrator” from the context menu that appears.  Once that elevated command prompt window is opened, enter:
SFC /scannow
When it's finished look at its output to see if it found any corrupt files and whether it was able to fix them.
If SFC reports that it was unable to fix something, on Windows 8 and Windows 10 systems it's also worth running the following command, also in a Command Prompt window that's been opened with "Run as Adminstrator":
DISM /Online /Cleanup-Image /RestoreHealth
DISM should be able to fix errors that SFC may not be able to fix.  If you wish to be really thorough, after running DISM, and presuming it reports that all has been fixed, shutdown and restart your machine and run SFC one final time.  The SFC result should be clean.
--

On 3/4/2021 1:53 PM, Jeff Christiansen wrote:

 

From an elevated command prompt type the following

 

SFC /scannow

 

Press enter and observe the results.

To get an elevated command prompt.

Touch the Windows key and type CMD

Use applications key and press enter on, run as administrator, the command prompt will open after answering the UAC assuming you are not using an admin account.

 

 

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Dan Kerstetter
Sent: Thursday, March 4, 2021 2:43 PM
To: win10@win10.groups.io
Subject: [win10] Running System File Check

 

How do I run a system file check?  I’m trying to resolve a problem I’m having with Word.  Thus far MS Accessibility hasn’t been able to fix it.

 

Thanks.

 

Dan K

 

 

For an hour of good alternative and classic rock tune in to my show:  A Little Bit of This and a Little Bit of That  Monday at 5:00 eastern and Tuesday and Friday 8:00 eastern on out of sight radio.

 

http://www.out-of-sight.net/radio

 


Re: Running System File Check

Jeff Christiansen
 

 

From an elevated command prompt type the following

 

SFC /scannow

 

Press enter and observe the results.

To get an elevated command prompt.

Touch the Windows key and type CMD

Use applications key and press enter on, run as administrator, the command prompt will open after answering the UAC assuming you are not using an admin account.

 

 

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Dan Kerstetter
Sent: Thursday, March 4, 2021 2:43 PM
To: win10@win10.groups.io
Subject: [win10] Running System File Check

 

How do I run a system file check?  I’m trying to resolve a problem I’m having with Word.  Thus far MS Accessibility hasn’t been able to fix it.

 

Thanks.

 

Dan K

 

 

For an hour of good alternative and classic rock tune in to my show:  A Little Bit of This and a Little Bit of That  Monday at 5:00 eastern and Tuesday and Friday 8:00 eastern on out of sight radio.

 

http://www.out-of-sight.net/radio

 


Running System File Check

Dan Kerstetter
 

How do I run a system file check?  I’m trying to resolve a problem I’m having with Word.  Thus far MS Accessibility hasn’t been able to fix it.

 

Thanks.

 

Dan K

 

 

For an hour of good alternative and classic rock tune in to my show:  A Little Bit of This and a Little Bit of That  Monday at 5:00 eastern and Tuesday and Friday 8:00 eastern on out of sight radio.

 

http://www.out-of-sight.net/radio

 


locked Re: Letter from the head list representative: pandemic check-in, your health matters first #AdminNotice

Dave Grossoehme
 

Good Day:  Yes they are.  However, you are dealing with politics and the same goes here as any other place or subject. 

The Az. dhs web site is disappointing all people, including blind users.  You can read all day and get to a certain point and can't continue because no appointments are available.  Depending on where you are in the state it's been that way every since the start of the vaccination of this state.  Then to top it off you need to have your medicare number availe if you are a senior.

Dave


On 2/28/2021 7:11 AM, molly the blind tech lover wrote:

How is this possible?

This is 2021. Aren’t government websites supposed to be required to be made accessible by now?

 

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Gerald Levy via groups.io
Sent: Sunday, February 28, 2021 7:19 AM
To: win10@win10.groups.io
Subject: Re: [win10] Letter from the head list representative: pandemic check-in, your health matters first #AdminNotice

 

 

Hi list.  In view of Joseph's  message about the pandemic, I thought I would share the following relevant article which describes the trouble many blind people have been experiencing trying to make appointments online for Covid vaccinations:

 

[tech-vi Announce List] COVID vaccine websites create inequity for the blind - ModernHealthcare.com

"Screen reader" - Google News - Thursday, February 25, 2021 at 12:33 PM

COVID vaccine websites create inequity for the blind - ModernHealthcare.com

Many COVID vaccination registration and information websites at the federal, state and local levels violate disability rights laws, hindering the ability
of blind people to sign up for a potentially lifesaving vaccine, a KHN investigation has found.

Across the country, people who use special software to make the web accessible have been unable to sign up for the vaccines or obtain vital information
about COVID-19 because many government websites lack required accessibility features. At least 7.6 million people in the U.S. over age 16 have a visual
disability.

WebAIM, a nonprofit web accessibility organization, checked COVID vaccine websites gathered by KHN from all 50 states and the District of Columbia. On
Jan. 27, it found accessibility issues on nearly all of 94 webpages, which included general vaccine information, lists of vaccine providers and registration
forms.

In at least seven states, blind residents said they were unable to register for the vaccine through their state or local governments without help. Phone
alternatives, when available, have been beset with their own issues, such as long hold times and not being available at all hours like websites.

Even the federal Centers for Disease Control and Prevention's Vaccine Administration Management System, which a small number of states and counties opted
to use after its rocky rollout, has been inaccessible for blind users.

Those problems violate the Rehabilitation Act of 1973, which established the right to communications in an accessible format, multiple legal experts and
disability advocates said. The federal Americans with Disabilities Act, a civil rights law that prohibits governments and private businesses from discriminating
based on disability, further enshrined this protection in 1990.

Doris Ray, 72, who is blind and has a significant hearing impairment, ran into such issues when she tried to sign up for a vaccine last month with the
CDC's system, used by Arlington County in Virginia. As the outreach director for the ENDependence Center of Northern Virginia, an advocacy center run by
and for people with disabilities, she had qualified for the vaccine because of her in-person work with clients.

When she used screen-reading technology, which reads a website's text aloud, the drop-down field to identify her county did not work. She was unable to
register for over two weeks, until a colleague helped her.

"This is outrageous in the time of a public health emergency, that blind people aren't able to access something to get vaccinated," Ray said.

Mark Riccobono, president of the National Federation of the Blind, wrote to the U.S. Health and Human Services Department in early December, laying out
his concerns on vaccine accessibility.

"A national emergency does not exempt federal, state, and local governments from providing equal access," he wrote.

Dr. Robert Redfield, who was then leading the CDC, responded that the interim vaccine playbook for health departments included a reminder of the legal
requirements for accessible information.

CDC spokesperson Jasmine Reed said in an email that VAMS is compliant with federal accessibility laws and that the agency requires testing of its services.

But more than two months into a national vaccine campaign, those on the ground report problems at all levels.

Some local officials who use VAMS are aware of the ongoing problems and blame the federal government. Arlington Assistant County Manager Bryna Helfer said
that because VAMS is run by the federal government the county cannot access the internal workings to troubleshoot the system for blind residents.

Connecticut Department of Public Health spokesperson Maura Fitzgerald said the state was aware of "many accessibility issues" with VAMS. She said it had
staffed up its call center to handle the problems and was working with the federal government "to improve VAMS and enable the functionality that was promised."

Deanna O'Brien, president of the National Federation of the Blind of New Hampshire, said she had heard from blind people unable to use the system. New
Hampshire's health department did not answer KHN questions about the problems.

Blind people are particularly vulnerable to contracting the COVID virus because they often cannot physically distance themselves from others.

"When I go to the grocery store, I do not have the option of walking around and not being near a person," said Albert Elia, a blind attorney who works
with the San Francisco-based TRE Legal Practice on accessibility cases. "I need a person at the store to assist me in shopping."

There is no standardized way to register for a COVID vaccine nationwide — or fix the online accessibility problems. Some states use VAMS; some states have
centralized online vaccination registration sites; others have a mix of state-run and locally run websites, or leave it all to local health departments
or hospitals. Ultimately, state and local governments are responsible for making their vaccination systems accessible, whether they use the VAMS system
or not.

"Once those portals open, it's a race to see who can click the fastest," Riccobono said. "We don't have time to do things like file a lawsuit, because,
at the end of the day, we need to fix it today."

Common programming failures that make sites hard to use for the visually impaired included text without enough contrast to distinguish words from the page's
background and images without alternative text explaining what they showed, the WebAIM survey showed. Even worse, portions of the forms on 19 states' pages
were built so that screen readers couldn't decipher what information a user should enter on search bars or vaccine registration forms.

The new vaccine pages had more errors than states' main coronavirus pages but slightly fewer than state government websites in general, said WebAIM Associate
Director Jared Smith.

In Alameda County, California, when Bryan Bashin, 65, who is blind and CEO of the LightHouse for the Blind and Visually Impaired in San Francisco, tried
to sign up on Feb. 9 for his vaccine appointment, he encountered multiple hurdles. The appointments slipped away. That night he received an email from
the city of Berkeley offering vaccinations. But after two hours struggling with its inaccessible website, all the slots were again taken, he said in an
email.

He was only able to get an appointment after his sighted sister signed him up and has since received his first shot.

"It's an awful bit of discrimination, one as stinging as anything I've experienced," Bashin said.

Susan Jones, a blind 69-year-old in Indianapolis, had to rely on the Aira app, which allows a sighted person to operate her computer remotely, when she
tried to register for her vaccine appointment.

"I resent that the assumption is that a sighted fairy godmother ought to be there at all times," said Sheela Gunn-Cushman, a 49-year-old also in Alameda
County, who also had to rely on Aira to complete preregistration for a vaccine.

Emily Creasy, 23, a visually impaired woman in Polk County, Oregon, said she tried unsuccessfully for a month to make the scheduling apparatus work with
her screen reader. She finally received her first shot after her mother and roommate helped her.

Even Sachin Dev Pavithran, 43, who is blind and executive director of the U.S. Access Board, an independent agency of the federal government that works
to increase accessibility, said he struggled to access vaccine registration information in Logan, Utah.

The Indiana Health Department, Public Health Division of Berkeley and Oregon's Polk County Public Health did not respond to requests for comment. Utah's
Bear River Health Department did not answer questions on the issue.

After Alameda County received complaints from users that its site was not compatible with screen readers, officials decided to move away from its preregistration
technology, Health Department spokesperson Neetu Balram said in mid-February. The county has since switched to a new form.

If vaccine accessibility issues are not fixed across the country, though, lawsuits could come next, Elia said. Members of the blind community recently
won landmark lawsuits against Domino's Pizza and the Winn-Dixie grocery chain after being unable to order online.

And, Elia said, "this is not ordering a pizza — this is being able to get a potentially lifesaving vaccine."

Kaiser Health News
is a national health policy news service. It is an editorially independent program of the Henry J. Kaiser Family Foundation, which is not affiliated with
Kaiser Permanente.

https://www.modernhealthcare.com/safety-quality/covid-vaccine-websites-violate-disability-laws-create-inequity-blind

     David Goldfield
Assistive Technology Specialist
Feel free to visit my Web site
WWW.DavidGoldfield.info
_._,_.

 

Gerald

 

_,_
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Re: e-mail programs

chris judge
 

Hi. Personally I use outlook.

 

Chris Judge

JAWS Certified, 2021

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Gerald Levy via groups.io
Sent: March 4, 2021 2:00 PM
To: win10@win10.groups.io
Subject: Re: [win10] e-mail programs

 

 

Mozilla Thunderbird works very well, is free  and is completely JAWS accessible.

 

Gerald

 

 

On 3/4/2021 12:41 PM, Kathy Pingstock wrote:

Good afternoon,

 

I wanted to get some suggestions on what others are using for e-mail.

 

Kathy  

 

Sent from Mail for Windows 10

 


Re: e-mail programs

Lauren Burger
 

Hello. My name is Lauren Burger and I use Gmail and Outlook online and I use the windows10 Mail app.
Lauren Burger




On Thu, Mar 4, 2021 at 1:02 PM Kathy Pingstock <kpingstock@...> wrote:

Thank you

 

Sent from Mail for Windows 10

 

From: Gerald Levy via groups.io
Sent: Thursday, March 4, 2021 12:59 PM
To: win10@win10.groups.io
Subject: Re: [win10] e-mail programs

 

 

Mozilla Thunderbird works very well, is free  and is completely JAWS accessible.

 

Gerald

 

 

On 3/4/2021 12:41 PM, Kathy Pingstock wrote:

Good afternoon,

 

I wanted to get some suggestions on what others are using for e-mail.

 

Kathy  

 

Sent from Mail for Windows 10

 

 


Re: e-mail programs

Kathy Pingstock
 

Thank you

 

Sent from Mail for Windows 10

 

From: Gerald Levy via groups.io
Sent: Thursday, March 4, 2021 12:59 PM
To: win10@win10.groups.io
Subject: Re: [win10] e-mail programs

 

 

Mozilla Thunderbird works very well, is free  and is completely JAWS accessible.

 

Gerald

 

 

On 3/4/2021 12:41 PM, Kathy Pingstock wrote:

Good afternoon,

 

I wanted to get some suggestions on what others are using for e-mail.

 

Kathy  

 

Sent from Mail for Windows 10

 

 


Re: e-mail programs

Gerald Levy
 


Mozilla Thunderbird works very well, is free  and is completely JAWS accessible.


Gerald



On 3/4/2021 12:41 PM, Kathy Pingstock wrote:

Good afternoon,

 

I wanted to get some suggestions on what others are using for e-mail.

 

Kathy  

 

Sent from Mail for Windows 10

 


e-mail programs

Kathy Pingstock
 

Good afternoon,

 

I wanted to get some suggestions on what others are using for e-mail.

 

Kathy  

 

Sent from Mail for Windows 10

 


Re: Mouse Issue in Win 10

Brian Vogel <britechguy@...>
 

Bill,

          I have never encountered this, but I have two suggestions for you given your visual status and that's trying out either Daanav Mouse or, if it still works on 20H2 home, Big Mouse Pointer.  Here is a link to a ZIP file on my Google Drive that contains both programs:  Mouse Enlarger Programs

Both are portable programs, so you don't have to install them.  Big Mouse Pointer is being cranky for me under 20H2 Pro, but has worked fine under many prior versions of Win10 Home.  Daanav is working for me under 20H2 home.  The initial custom pointer that will come up with Daanav once you toggle the pointer on is what I call the Purple Star.  Dead center in the small square at the center of the star is where the tip of your mouse pointer is located.  You can set a toggle key to turn Daanav's alternate mouse pointer on and off as you need it.  There are also six additional templates for the alternate mouse pointer in different shapes and colors in the Mouse_Outlines folder.

You would want to have ZoomText or Fusion mouse enhancements off before playing with either one of these.

If you want further assistance with these, feel free to contact me off-list.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

Not everything that can be counted counts, and not everything that counts can be counted.

       ~Albert Einstein


Re: Windows 10 Clean build Issue

Brian Vogel <britechguy@...>
 

Steven,

           Seriously, even if you aren't going that route, if you've got Intel chipsets of any kind in your machine, I'd still install Intel Driver & Support Assistant.  It has saved me many a heartache.

--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

Not everything that can be counted counts, and not everything that counts can be counted.

       ~Albert Einstein


Re: Windows 10 Clean build Issue

Steven Hicks
 

Thanks Brian, it would be interesting to re-build again with the latest Microsoft Windows 10 build that wouldn’t install the Bluetooth drivers but now that the system is all up and running, I don’t think I will bother.

 

 

From: win10@win10.groups.io [mailto:win10@win10.groups.io] On Behalf Of Brian Vogel
Sent: 04 March 2021 15:25
To: win10@win10.groups.io
Subject: Re: [win10] Windows 10 Clean build Issue

 

Never anything similar to this, but plenty of issues with Intel devices and drivers.

Since the advent of Windows 10 over 5 years ago Intel keeps churning out device driver updates for its various bits and pieces at a rate like I've never seen before.  They also don't appear to be supplying those updates to Microsoft in a timely manner for inclusion in The Great Microsoft Driver Library in the Cloud.

For that very reason I have been using Intel Driver & Support Assistant on all of my Windows 10 machines that have Intel devices in them (even those with AMD APUs but with Intel WiFi/Bluetooth) to keep the drivers constantly up to date.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

Not everything that can be counted counts, and not everything that counts can be counted.

       ~Albert Einstein


Mouse Issue in Win 10

Bill Powers
 

Hi All,

 

My wife has a new Dell 8940 desktop running Win 10 Home 20H2. It’s running NVDA and Magnifier to let me see things on screen. I set the mouse pointer to a yellow color so it’s always fairly visible on screen. I discovered a peculiar problem where any time I go to install a program after putting its files in the Download folder, as soon as install starts the mouse pointer loses its yellow color and becomes a standard white pointer and remains so until the computer is rebooted. I know it’s a slim chance here since most listers have no sight, but anyone else see something similar happen and is there a fix for this? If no answers I’ll call the “Boundless”, the vendor that set up the computer before we got it, and I guess barrin that, Microsoft Disability. But I want to see if anyone else has seen this issue.

 

Thanks,

 

BP


Re: Windows 10 Clean build Issue

Brian Vogel <britechguy@...>
 

Never anything similar to this, but plenty of issues with Intel devices and drivers.

Since the advent of Windows 10 over 5 years ago Intel keeps churning out device driver updates for its various bits and pieces at a rate like I've never seen before.  They also don't appear to be supplying those updates to Microsoft in a timely manner for inclusion in The Great Microsoft Driver Library in the Cloud.

For that very reason I have been using Intel Driver & Support Assistant on all of my Windows 10 machines that have Intel devices in them (even those with AMD APUs but with Intel WiFi/Bluetooth) to keep the drivers constantly up to date.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

Not everything that can be counted counts, and not everything that counts can be counted.

       ~Albert Einstein


Re: Dell laptop very sluggish after reinstallation of windows 10

Steven Hicks
 

Maybe unless there is some sort of failure.

I Have been working from home for almost a year now so it has a lot of use for sure!

It is not a business model either.

 

 

From: win10@win10.groups.io [mailto:win10@win10.groups.io] On Behalf Of Micallef Michael at FITA
Sent: 03 March 2021 06:57
To: win10@win10.groups.io
Subject: Re: [win10] Dell laptop very sluggish after reinstallation of windows 10

 

Hi friend,

 

That machine should serve you at least 5 more years and beyond that.

 

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Steven Hicks via groups.io
Sent: Tuesday, 02 March 2021 10:02
To: win10@win10.groups.io
Subject: Re: [win10] Dell laptop very sluggish after reinstallation of windows 10

 

CAUTION: This email originated from OUTSIDE the Government Email Infrastructure. DO NOT CLICK LINKS or OPEN attachments unless you recognise the sender and know the content is safe.

 

HI,

#

My laptop is either two or three years old.

I Bought a high spec at the time and it has payed off really, it is an I7 with 16gb of ram, 256 M.2 boot device and 2tb data drive.

It may well be o.k. for another few years.

 

 

From: win10@win10.groups.io [mailto:win10@win10.groups.io] On Behalf Of Jerry Hogan
Sent: 01 March 2021 23:30
To: win10@win10.groups.io
Subject: Re: [win10] Dell laptop very sluggish after reinstallation of windows 10

 

How old is your Dell computer? My Dell Mini 5070 mini desk top is 1 year old and I extended my Warrantee until 2024 for the Pro Account, Dell was over my home last week to Replace my 16 GD of Ram and I am still having problem, tomorrow the Tech is coming back ove tomorrow to Replace again another 16GD of Ram as well a new hard drive, if my problem preiss they will replace the mother board or replace the computer, my computer is back up with a external 4 TR bite and they will assists me with other installation as well, to call for Support is (800)456-3355.

Jerry Hogan

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Steven Hicks
Sent: Monday, March 1, 2021 3:47 PM
To: win10@win10.groups.io
Subject: Re: [win10] Dell laptop very sluggish after reinstallation of windows 10

 

Absolutely, the Dell Support utility will do all the hard work for you on their web page.

 

 

From: win10@win10.groups.io [mailto:win10@win10.groups.io] On Behalf Of Jason White via groups.io
Sent: 01 March 2021 00:54
To: win10@win10.groups.io
Subject: Re: [win10] Dell laptop very sluggish after reinstallation of windows 10

 

I’ve done this successfully using Narrator as described. All of the drivers needed by the machine were automatically installed – it was a Lenovo ThinkPad laptop. I then installed the Lenovo update utility (Lenovo Vantage) Of course, I also installed NVDA and JAWS after the Windows installation had completed.

At that point, I proceeded to install all of the applications I wanted.

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Governor staten
Sent: Sunday, 28 February 2021 16:46
To: win10@win10.groups.io
Subject: Re: [win10] Dell laptop very sluggish after reinstallation of windows 10

 

You can do a clean install by yourself.

 

 


 

On 2/28/2021 4:44 PM, Kenny Peyattt jr. wrote:

A clean install is nessecarry. I hate geek squad.

Kenny Peyatt jr.

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Hicks Steven (CORNWALL IT SERVICES) via groups.io
Sent: Saturday, February 27, 2021 9:24 AM
To: win10@win10.groups.io
Subject: Re: [win10] Dell laptop very sluggish after reinstallation of windows 10

 

Absolutely, as long as you can figure out how to bring up the boot menu or how to boot from the optical or usb media, you are in business, give it a minute or to to start loading the setup and then just launch Narrator, it will talk the installation and you are on your way.

 

 

From: win10@win10.groups.io [mailto:win10@win10.groups.io] On Behalf Of Kevin
Sent: 27 February 2021 02:32
To: win10@win10.groups.io
Subject: Re: [win10] Dell laptop very sluggish after reinstallation of windows 10

 

The geek squad puts a branding on your computer.  Not sure if that slows anything down.  But all that Dell crap can be removed.  I think it’d be better if you did a clean install of windows 10 yourself, it’s easier than you might think and you won’t get any crap you don’t want!

 

email is golden!!!

Kevin Lee

 

From: Troy Burnham
Sent: Friday, February 26, 2021 7:45 AM
To: win10@win10.groups.io
Subject: [win10] Dell laptop very sluggish after reinstallation of windows 10

 

Hi all,

 

 

I had the geek squad reinstall windows 10 on my Dell laptop last weekend

because I couldn't boot into windows and they told me it was a software

problem. I've spent all week slowly getting things reset, and at times

the machine has seemed to run a bit slower loading web pages and opening

some programs but it's worse than ever this morning.

 

 

The geek squad installed something called Webroot and I found out from

another list that if I just run malware bytes pro and windows defender

that I don't need that so I uninstalled it and I had no problems with that.

 

 

As I said in my subject line this is a Dell laptop and some stuff that I

had shut down before is now back since the reinstallation that was

active when the machine was new, such as something called I think Dell

connect that tells me something about using my phone to do something

although I haven't paid much attention to that, does anybody know if

that's safe to uninstall and more importantly might that help this

morning's sluggishness? Also there's lots of Dell stuff in the list of

installed programs, since the machine isn't under warranty anymore can

that stuff be safely removed?

 

 

I've actually gone into more than I intended to in this e-mail but if

someone can give me some ideas of what might be causing my sluggishness

I'd appreciate it. Web pages are taking longer to load in google chrome

than they did before the reinstall, and I use thunderbird as my e-mail

client and that seems to be taking forever to open as well.

 

 

Troy

 

 

 

 

 

 

 

 

 

 

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