Date   

Re: Windows Audio Device Graph Isolation

JM Casey
 

Hm, yeah that is an inescapable bind there...if you follow their instructions, you'll have no output.

-----Original Message-----
From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of William Wong
Sent: November 20, 2020 06:38 PM
To: win10@win10.groups.io
Subject: Re: [win10] Windows Audio Device Graph Isolation

No, all the things are done on myself, then I probably need someone to help me look at the monitor.

JM Casey 於 21/11/2020 4:36 寫道:
It can certainly be turned back on. it might be worth doing this just to see if it will indeed affect the ram issue you are having. Can they remot into your computer?
I guess you don't use a braille display, so being without speech would be a problem.


-----Original Message-----
From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of
William Wong
Sent: November 20, 2020 07:09 AM
To: win10@win10.groups.io
Subject: Re: [win10] Windows Audio Device Graph Isolation

Dell technical support insisted that I have to try disabling this, so how should I deal with it?

After disabling this, can this return to normal?



luke scholey via groups.io 於 19/11/2020 15:38 寫道:
Hi William

Disabling this will unfortunately cause audio to stop on your system.

Can I ask which model Dell laptop you’re using?

The likely fix is to switch from the default Dell audio driver which I think is the Realtech Audio Driver, to the standard Microsoft driver, called HD Audio, by updating the driver.

You can do this from Control Panel > hardware and sound > Device manager > sound, video and game controllers (in the tree view).

Instead of searching for updates on the internet automatically, choose the manual option and select the button that will allow the user to choose a driver from a compatible list of drivers in the same category. Usually there will only be two drivers in this list, the current driver and the default MS driver HD Audio. This is the one you want. Just a note that your laptop will need to restart before using the new driver.

Hope that helps, let me know if you have any trouble.

Kind regards
Luke

On 19 Nov 2020, at 05:06, William Wong <sine.kazurin@gmail.com> wrote:

Hi,

In reporting the ram usage issue of my new computer, dell technical asked me to try disable Windows Audio Device Graph Isolation in task manager.


I am not sure if disabling this will affect screen reader like nvda?


Thanks,

William















Re: Windows Audio Device Graph Isolation

William
 

No, all the things are done on myself, then I probably need someone to help me look at the monitor.

JM Casey 於 21/11/2020 4:36 寫道:

It can certainly be turned back on. it might be worth doing this just to see if it will indeed affect the ram issue you are having. Can they remot into your computer?
I guess you don't use a braille display, so being without speech would be a problem.


-----Original Message-----
From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of William Wong
Sent: November 20, 2020 07:09 AM
To: win10@win10.groups.io
Subject: Re: [win10] Windows Audio Device Graph Isolation

Dell technical support insisted that I have to try disabling this, so how should I deal with it?

After disabling this, can this return to normal?



luke scholey via groups.io 於 19/11/2020 15:38 寫道:
Hi William

Disabling this will unfortunately cause audio to stop on your system.

Can I ask which model Dell laptop you’re using?

The likely fix is to switch from the default Dell audio driver which I think is the Realtech Audio Driver, to the standard Microsoft driver, called HD Audio, by updating the driver.

You can do this from Control Panel > hardware and sound > Device manager > sound, video and game controllers (in the tree view).

Instead of searching for updates on the internet automatically, choose the manual option and select the button that will allow the user to choose a driver from a compatible list of drivers in the same category. Usually there will only be two drivers in this list, the current driver and the default MS driver HD Audio. This is the one you want. Just a note that your laptop will need to restart before using the new driver.

Hope that helps, let me know if you have any trouble.

Kind regards
Luke

On 19 Nov 2020, at 05:06, William Wong <sine.kazurin@gmail.com> wrote:

Hi,

In reporting the ram usage issue of my new computer, dell technical asked me to try disable Windows Audio Device Graph Isolation in task manager.


I am not sure if disabling this will affect screen reader like nvda?


Thanks,

William














Re: Windows Audio Device Graph Isolation

JM Casey
 

It can certainly be turned back on. it might be worth doing this just to see if it will indeed affect the ram issue you are having. Can they remot into your computer?
I guess you don't use a braille display, so being without speech would be a problem.

-----Original Message-----
From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of William Wong
Sent: November 20, 2020 07:09 AM
To: win10@win10.groups.io
Subject: Re: [win10] Windows Audio Device Graph Isolation

Dell technical support insisted that I have to try disabling this, so how should I deal with it?

After disabling this, can this return to normal?



luke scholey via groups.io 於 19/11/2020 15:38 寫道:
Hi William

Disabling this will unfortunately cause audio to stop on your system.

Can I ask which model Dell laptop you’re using?

The likely fix is to switch from the default Dell audio driver which I think is the Realtech Audio Driver, to the standard Microsoft driver, called HD Audio, by updating the driver.

You can do this from Control Panel > hardware and sound > Device manager > sound, video and game controllers (in the tree view).

Instead of searching for updates on the internet automatically, choose the manual option and select the button that will allow the user to choose a driver from a compatible list of drivers in the same category. Usually there will only be two drivers in this list, the current driver and the default MS driver HD Audio. This is the one you want. Just a note that your laptop will need to restart before using the new driver.

Hope that helps, let me know if you have any trouble.

Kind regards
Luke

On 19 Nov 2020, at 05:06, William Wong <sine.kazurin@gmail.com> wrote:

Hi,

In reporting the ram usage issue of my new computer, dell technical asked me to try disable Windows Audio Device Graph Isolation in task manager.


I am not sure if disabling this will affect screen reader like nvda?


Thanks,

William









Re: having problem with windows 10 and chrome.

 

Am I safe in assuming that you're using a laptop with an external keyboard?

This could, somehow, indirectly be tied to Power Options related to Choose what closing the lid does.  Take a look at what that's set to when you are plugged in.  If, by chance, it isn't already set to Do nothing then set it to that.  If it is, switch it to Sleep, Save the changes, then switch it back and Save the changes again.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: having problem with windows 10 and chrome.

 

ok. i will try that. but i have done a strange finding. what i do is i
close the cover of my laptop and browse the net. when i close the
cover google chrome would do this problem. but after i keep my cover
open it loads and runs properly. it started from 2 3 days now

On 11/20/20, Brian Vogel <britechguy@gmail.com> wrote:
If you haven't tried an SFC/DISM repair of Windows 10, followed by a repair
install (if you're not yet on 20H2, as there's a bug with repair installs at
the moment) if the SFC/DISM doesn't help, they're both worth considering.

* Using SFC (System File Checker) and DISM (Deployment Imaging Servicing and
Management) to Repair Windows 8 & 10 (
https://drive.google.com/uc?export=download&;id=0B98uELZbPFnOc2l4M0Y1V3pkcGM
)
* Doing a Windows 10 Repair Install or Feature Update Using the Windows 10
ISO file (
https://drive.google.com/uc?export=download&;id=1RZiHlLVtXewYBgoSvJNm9_08hj1tALPK
)

--

Brian *-* Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it.
~ Lawrence Krauss





--
search for me on facebook, google+, orkut..
austinpinto.xaviers@gmail.com
follow me on twitter.
austinmpinto
contact me on skype.
austin.pinto3


Re: A Question About Updates

 

On Fri, Nov 20, 2020 at 12:39 AM, Sieghard Weitzel wrote:
This might be an issue where Microsoft Accessibility could be of great help.
-
Amen to that!   If you've got no-cost access to Microsoft support, it only makes sense to take it in a situation like this.  

Microsoft Windows & Office Accessibility Support
(800) 936-5900

U.S. Website:  https://www.microsoft.com/en-us/Accessibility/disability-answer-desk?activetab=contact-pivot%3aprimaryr9

UK Website:  https://www.microsoft.com/en-gb/accessibility/disability-answer-desk?activetab=contact-pivot:primaryr9

both of which give options other than phone for getting in touch.

I have strongly favored doing all Feature Updates using the following method for a very long time now:  Doing a Windows 10 Repair Install or Feature Update Using the Windows 10 ISO file
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: A Question About Updates

Hamit Campos
 

Dam another Dell problem. I say that like this because this would happen on my Dell Enspiron 3847 tower as well. Na you're good. Yes for today's standards 4 GB ram is lowish but it's some file got messed up. I thought I saw a youtube video or maybe on another list someone said how to correct this. Darn sorry I can't remember how to fix it. But look it up on youtube I sware I saw a video on how to fix it. Still though. Seriously what up with Dell?

-----Original Message-----
From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Lynne Moore
Sent: Friday, November 20, 2020 12:22 AM
To: win10@win10.groups.io
Subject: [win10] A Question About Updaes

Hello everyone. I hope everyone is doing well and staying healthy.
I'm hoping some of you could help me out a bit. I am the not so proud owner of a Dell Inspiron 15 3565 laptop with 4 GB of memory, running jaws 2020, Windows version 1903, OS build 18362. I do know that this version is soon to be unsupported as of December. Anyway, a couple of weeks ago I was presented with a feature update to Windows 10, version 20H2. When I installed it, my computer would not boot all the way into Windows and I eventually had to restart. Once it finally did restart, it of course told me that my update had failed and it would try again later. I have attempted the update 3 times with the same results. I'm trying to stop this feature update from continuing to try to reinstall. I have googled this and I was told to delete everything in my software distribution folder and that didn't work.
Could anyone give me advice as to how to stop this update from running or how to make it run correctly? Thank you for any help. I very much appreciate it.
Lynne Moore


Re: having problem with windows 10 and chrome.

 

If you haven't tried an SFC/DISM repair of Windows 10, followed by a repair install (if you're not yet on 20H2, as there's a bug with repair installs at the moment) if the SFC/DISM doesn't help, they're both worth considering.

--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: windows 10 skype 7 is inaccessible with nvda.

 

And as a general observation, the installed versions of many programs (AKA desktop apps in Windows 10, to differentiate from Store Apps) are more screen reader friendly than the store versions are.  At least for the time being, anyway.

--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: windows 10 skype 7 is inaccessible with nvda.

Brad Snyder
 

It is a known issue that the version of Skype available in the Microsoft Store is not accessible.
Screen reader users are advised to first, uninstall any already installed versions of Skype, and then go to the Skype website, and install the latest version of Skype from the website.


HTH.


- Brad -


On Nov 20, 2020, at 08:52, Austin Pinto <austinpinto.xaviers@...> wrote:

hi all.
i am trying to signin to skype on windows 10.
this is the new version of skype which we can get from windows store.
i can signin but when it asks select a profile picture or test audio and video.
nvda gets stuck on a text called skype cant be used for emergency.
i have the latest windows 10, latest nvda and latest addons.
what to do?







windows 10 skype 7 is inaccessible with nvda.

 

hi all.
i am trying to signin to skype on windows 10.
this is the new version of skype which we can get from windows store.
i can signin but when it asks select a profile picture or test audio and video.
nvda gets stuck on a text called skype cant be used for emergency.
i have the latest windows 10, latest nvda and latest addons.
what to do?


having problem with windows 10 and chrome.

 

hi all.
when i try opening a symple page like gmail on chrome he page will not open.
after some minutes chrome will crash and nvda also gives errors.
i have reinstalled chrome, removed all extensions and also reinstalled nvda.
i am attaching nvda log if some1 wants to take a look.


Re: Windows Audio Device Graph Isolation

William
 

Dell technical support insisted that I have to try disabling this, so how should I deal with it?

After disabling this, can this return to normal?



luke scholey via groups.io 於 19/11/2020 15:38 寫道:

Hi William

Disabling this will unfortunately cause audio to stop on your system.

Can I ask which model Dell laptop you’re using?

The likely fix is to switch from the default Dell audio driver which I think is the Realtech Audio Driver, to the standard Microsoft driver, called HD Audio, by updating the driver.

You can do this from Control Panel > hardware and sound > Device manager > sound, video and game controllers (in the tree view).

Instead of searching for updates on the internet automatically, choose the manual option and select the button that will allow the user to choose a driver from a compatible list of drivers in the same category. Usually there will only be two drivers in this list, the current driver and the default MS driver HD Audio. This is the one you want. Just a note that your laptop will need to restart before using the new driver.

Hope that helps, let me know if you have any trouble.

Kind regards
Luke

On 19 Nov 2020, at 05:06, William Wong <sine.kazurin@gmail.com> wrote:

Hi,

In reporting the ram usage issue of my new computer, dell technical asked me to try disable Windows Audio Device Graph Isolation in task manager.


I am not sure if disabling this will affect screen reader like nvda?


Thanks,

William








Re: A Question About Updates

Lynne Moore
 

Hi Leonard,

Yes, I believe my laptop does have an applications key.  The only good thing about it is that it has a number pad as well as the standard keyboard, so this makes it very large, but that is about the only thing good about it.  I unfortunately purchased it from a friend thinking that it didn’t matter how much memory it had, as I just wanted to learn Windows 10 on it.  Boy was I wrong!  You have my sympathy.  Anyway, whatever you do, don’t go into optional updates and try to download this; that is how I got into this mess in the first place.  My concern is that this computer doesn’t have enough memory to update.  I hope I’m wrong.  I’ll let you know what I learn.

Lynne Moore

 

From: leonard morris
Sent: Friday, November 20, 2020 4:05 AM
To: win10@win10.groups.io
Subject: Re: [win10] A Question About Updaes

 

            You stated, "I am the not so proud owner of a Dell Inspiron

15 3565 laptop." Well, I am in a simimilar possible situation as yours

with my Dell Inspiron 153573 laptop. So far I have not been offered the

latest windows update but as it has been pointed out sooner or later I

will probably face the same issues. So, I am very much interested in

reading any solutions from this list or if you do contact Microsoft

support will you please post what you learn? Thanks. BTW, my laptop does

not have an application key does yours? I am just curious.

 

On 20/11/2020 1:22 pm, Lynne Moore wrote:

> Hello everyone.  I hope everyone is doing well and staying healthy.

> I'm hoping some of you could help me out a bit.  I am the not so proud

> owner of a Dell Inspiron 15 3565 laptop with 4 GB of memory, running

> jaws 2020, Windows version 1903, OS build 18362.  I do know that this

> version is soon to be unsupported as of December.  Anyway, a couple of

> weeks ago I was presented with a feature update to Windows 10, version

> 20H2.  When I installed it, my computer would not boot all the way

> into Windows and I eventually had to restart.  Once it finally did

> restart, it of course told me that my update had failed and it would

> try again later.  I have attempted the update 3 times with the same

> results.  I'm trying to stop this feature update from continuing to

> try to reinstall.  I have googled this and I was told to delete

> everything in my software distribution folder and that didn't work.

> Could anyone give me advice as to how to stop this update from running

> or how to make it run correctly?  Thank you for any help.  I very much

> appreciate it.

> Lynne Moore

>

 

 

--

This email has been checked for viruses by Avast antivirus software.

https://www.avast.com/antivirus

 

 

 

 

 

 


Re: A Question About Updates

leonard morris
 

You stated, "I am the not so proud owner of a Dell Inspiron 15 3565 laptop." Well, I am in a simimilar possible situation as yours with my Dell Inspiron 153573 laptop. So far I have not been offered the latest windows update but as it has been pointed out sooner or later I will probably face the same issues. So, I am very much interested in reading any solutions from this list or if you do contact Microsoft support will you please post what you learn? Thanks. BTW, my laptop does not have an application key does yours? I am just curious.

On 20/11/2020 1:22 pm, Lynne Moore wrote:
Hello everyone. I hope everyone is doing well and staying healthy.
I'm hoping some of you could help me out a bit. I am the not so proud
owner of a Dell Inspiron 15 3565 laptop with 4 GB of memory, running
jaws 2020, Windows version 1903, OS build 18362. I do know that this
version is soon to be unsupported as of December. Anyway, a couple of
weeks ago I was presented with a feature update to Windows 10, version
20H2. When I installed it, my computer would not boot all the way
into Windows and I eventually had to restart. Once it finally did
restart, it of course told me that my update had failed and it would
try again later. I have attempted the update 3 times with the same
results. I'm trying to stop this feature update from continuing to
try to reinstall. I have googled this and I was told to delete
everything in my software distribution folder and that didn't work.
Could anyone give me advice as to how to stop this update from running
or how to make it run correctly? Thank you for any help. I very much
appreciate it.
Lynne Moore



--
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus


Re: A Question About Updates

 

This might be an issue where Microsoft Accessibility could be of great help.

-----Original Message-----
From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Lynne Moore
Sent: Thursday, November 19, 2020 9:22 PM
To: win10@win10.groups.io
Subject: [win10] A Question About Updaes

Hello everyone. I hope everyone is doing well and staying healthy.
I'm hoping some of you could help me out a bit. I am the not so proud owner of a Dell Inspiron 15 3565 laptop with 4 GB of memory, running jaws 2020, Windows version 1903, OS build 18362. I do know that this version is soon to be unsupported as of December. Anyway, a couple of weeks ago I was presented with a feature update to Windows 10, version 20H2. When I installed it, my computer would not boot all the way into Windows and I eventually had to restart. Once it finally did restart, it of course told me that my update had failed and it would try again later. I have attempted the update 3 times with the same results. I'm trying to stop this feature update from continuing to try to reinstall. I have googled this and I was told to delete everything in my software distribution folder and that didn't work.
Could anyone give me advice as to how to stop this update from running or how to make it run correctly? Thank you for any help. I very much appreciate it.
Lynne Moore


A Question About Updates

Lynne Moore
 

Hello everyone. I hope everyone is doing well and staying healthy.
I'm hoping some of you could help me out a bit. I am the not so proud
owner of a Dell Inspiron 15 3565 laptop with 4 GB of memory, running
jaws 2020, Windows version 1903, OS build 18362. I do know that this
version is soon to be unsupported as of December. Anyway, a couple of
weeks ago I was presented with a feature update to Windows 10, version
20H2. When I installed it, my computer would not boot all the way
into Windows and I eventually had to restart. Once it finally did
restart, it of course told me that my update had failed and it would
try again later. I have attempted the update 3 times with the same
results. I'm trying to stop this feature update from continuing to
try to reinstall. I have googled this and I was told to delete
everything in my software distribution folder and that didn't work.
Could anyone give me advice as to how to stop this update from running
or how to make it run correctly? Thank you for any help. I very much
appreciate it.
Lynne Moore


Re: Accessible Games

 

The folks that make Pontes Media Downloader also make some games:  http://www.pontes.ro/en/scripts/index.php 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: Accessible Games

chris judge
 

Also, RS games is free and there are a lot of games, battle ship and Yahtzee included. With RS games you can voice and text chat with other players.

www.rsgames.org


Chris Judge

-----Original Message-----
From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of john s
Sent: November 19, 2020 6:42 AM
To: win10@win10.groups.io
Subject: Re: [win10] Accessible Games

Roger, spoonbill software has a bunch of free games.

At 05:12 PM 11/18/2020, Roger Crome, wrote:
Hello everyone, I have a person that I am helping with her computer.
It is a Desktop computer running Windows 10. She used to play games on
the computer like battle ship, Yahtzee and others using JAWS. She
would like to know where to download games like this that are
accessible with JAWS. I haven’t really ever played games on the PC.
So, I am a bit of a loss. I’m hoping that some of you can point me
in the right direction. Thanks much, Roger
John


Re: Windows Audio Device Graph Isolation

William
 

Hi,

Thanks for your reply.

In fact mine is a newly bought dektop, the issue has already been mentioned in another thread


The Dell technical request me to disable this is doing the rouble shoot of what causes the high ram usage of my newly bought pc

Hi William

Disabling this will unfortunately cause audio to stop on your system.

Can I ask which model Dell laptop you’re using?

The likely fix is to switch from the default Dell audio driver which I think is the Realtech Audio Driver, to the standard Microsoft driver, called HD Audio, by updating the driver.

You can do this from Control Panel > hardware and sound > Device manager > sound, video and game controllers (in the tree view).

Instead of searching for updates on the internet automatically, choose the manual option and select the button that will allow the user to choose a driver from a compatible list of drivers in the same category. Usually there will only be two drivers in this list, the current driver and the default MS driver HD Audio. This is the one you want. Just a note that your laptop will need to restart before using the new driver.

Hope that helps, let me know if you have any trouble.

Kind regards
Luke

On 19 Nov 2020, at 05:06, William Wong <sine.kazurin@gmail.com> wrote:

Hi,

In reporting the ram usage issue of my new computer, dell technical asked me to try disable Windows Audio Device Graph Isolation in task manager.


I am not sure if disabling this will affect screen reader like nvda?


Thanks,

William







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