Date   

Re: Can someone please help with a nasty Windows Defender issue?

Christo de Klerk
 

Hello again Brian

I am beginning to feel like I am spamming you, apologies.

One further step. I read your article of which I had been unaware, on using the ISO file directly by running the setup program from the mounted ISO file.

When I got to the screen where I had to choose what to keep, it showed:

Choose what to keep

Keep personal files and apps
You will be able to manage your Windows settings.
Keep personal files only
Your settings and apps will be deleted, but your files will be kept.
Nothing
Everything will be deleted, including files, apps, and settings.

Your files, apps, and settings can't be kept because your current version of Windows might be installed in an
unsupported directory or you're trying to install an older version of Windows.
It does not allow me to change that radio button. The ISO file is one I downloaded yesterday. I feel like I am running out of options here. Do you perhaps have any further advice please?

Kind regards

Christo


On 2020/11/15 07:38am, Brian Vogel wrote:
Christo,

           If you would, please give the assembled an update on what you've tried so far, and whether or not the problem has been resolved.  Until then, I'm just going to sit on the sidelines.

--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss



Re: About running a lower version of Win10 setup file inside a higher version of Win10

William
 

Haha, I do not want to bother about this either, if my new Dell pc do not have problem.

It is more than a week, and Dell technical still has not give me any productive responses, so I just wanna try installing a old version of win10 to test if the problem is version specific.

Then I wannt try installing to a second drive to see of the problem is drive specific.


Brian Vogel 於 13/11/2020 22:40 寫道:

I have never once heard of someone even trying to roll back a Windows 10 version by trying to install over it with an older version and I certainly wouldn't try it.

As to installing "on a different drive" I don't know how one would do that, either, if the second drive is just that.  From everything I can tell about the Windows 10 setup it appears to check if the drive on to which the install is taking place is formatted, and active, as the boot device.

There are absolutely setups available for large companies, universities, etc., to image many drives that are then popped into the machines on which they will be the boot drive.  But that's an entirely different setup.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: About running a lower version of Win10 setup file inside a higher version of Win10

William
 

Hi,

Let me answer my question in case someone else do face this issue.


Yes, you can install an older Win10 version inside a newer version of Win10

e.g. I run the downloaded iso of 19h2 on a 20h1

The process is very accessible, after the installing and setup process, my newer version of win10 is gone, and come with a old version of win10


No, using this method cannot install to a second drive.

I go through this process, unlike running from a boot usb, this process do not have a custom option which you cannot choose the target drive to be another disk partition that is not the current OS.


Brian Vogel 於 13/11/2020 22:40 寫道:

I have never once heard of someone even trying to roll back a Windows 10 version by trying to install over it with an older version and I certainly wouldn't try it.

As to installing "on a different drive" I don't know how one would do that, either, if the second drive is just that.  From everything I can tell about the Windows 10 setup it appears to check if the drive on to which the install is taking place is formatted, and active, as the boot device.

There are absolutely setups available for large companies, universities, etc., to image many drives that are then popped into the machines on which they will be the boot drive.  But that's an entirely different setup.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: Can someone please help with a nasty Windows Defender issue?

Christo de Klerk
 

Hi again Brian

I tried to run the offline scan from the Powershell, but got the following error output:

PS C:\WINDOWS\system32> Start-MpWDOScan
Start-MpWDOScan : Provider load failure
At line:1 char:1
+ Start-MpWDOScan
+ ~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (MSFT_MpWDOScan:ROOT\Microsoft\...\MSFT_MpWDOScan) [Start-MpWDOScan], CimException
    + FullyQualifiedErrorId : HRESULT 0x80041013,Start-MpWDOScan

I will see if emsisoft emergency kit turns up anything in the meantime.

Thank you again.

Kind regards

Christo

On 2020/11/15 07:38am, Brian Vogel wrote:
Christo,

           If you would, please give the assembled an update on what you've tried so far, and whether or not the problem has been resolved.  Until then, I'm just going to sit on the sidelines.

--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss



Re: Can someone please help with a nasty Windows Defender issue?

Christo de Klerk
 

Hi Brian

As you know, I started by trying to install mpam-fe which wouldn't run. After that I ran all the steps to the end of your document on using SFC and DISM. I wasn't aware of the offline scan option and am about to give that a bash now. I have just read the article you suggested. I will initiate the scan immediately after sending this email. Thank you for the suggestion. I will let you know the outcome.

Kind regards

Christo


On 2020/11/15 07:38am, Brian Vogel wrote:
Christo,

           If you would, please give the assembled an update on what you've tried so far, and whether or not the problem has been resolved.  Until then, I'm just going to sit on the sidelines.

--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss



Re: Can someone please help with a nasty Windows Defender issue?

Christo de Klerk
 

Hi Brian

Thank you for your responses and always being ready to lend a helping hand.

I followed the steps in your document on using SFC and DISM meticulously. SFC and DISM did not fix the issue. I then took my heart in my hands and did your next suggestion, the repair process, extracting and converting the install file to a wim file and then running the command line commands which all announced that they ended successfully. Finally I rebooted.

Unfortunately, when I got back to my computer this morning to check, The problem is still the same as before.

Is there anything else short of a clean install that you could suggest please?

Perhaps I should just ignore this and install a 3rd party virus protection program.

I really appreciate your help and guidance.

Kind regards

Christo


On 2020/11/14 07:27pm, Brian Vogel wrote:
On Sat, Nov 14, 2020 at 04:17 AM, Christo de Klerk wrote:
This is a nasty thing and I have absolutely no idea what could have caused it.
-
1.  And probably never will or could.  As a tech, I've long ago accepted the truism, "These things happen," and focusing on fixing them is a better use of time than trying to figure out the cause (which you can seldom control anyway).

2.  Did you try SFC & DISM first?  That will often solve the issue.

And as a general note, not aimed at anyone in particular, when I give instruction sets they are generally complete and field tested many, many times.  In the case of a Repair Install, there is no "option for" a repair install, a repair install is what you're doing by the process as a whole, if the ISO file is for the same version of Windows 10 you're currently running.  If the ISO file you download is for a newer version, then you're doing an in-place Feature Update.  No matter which you're doing, the steps are exactly the same.  It's the circumstance noted above that determines which, precisely, is actually occurring.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss



Re: Can someone please help with a nasty Windows Defender issue?

 

Christo,

           If you would, please give the assembled an update on what you've tried so far, and whether or not the problem has been resolved.  Until then, I'm just going to sit on the sidelines.

--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: Can someone please help with a nasty Windows Defender issue?

enes sarıbaş
 

I assumed that the offline scan would offer an option to  update the defenitions. Such a function should be an integral part of such a tool. If this is not possible, or is not an option, emsisoft that ostin suggested or microsoft's bootable iso is a good option.

On 11/14/2020 11:27 PM, Brian Vogel wrote:
On Sun, Nov 15, 2020 at 12:04 AM, enes sarıbaş wrote:
But if it is, its a significant fact if the scan result doesn't turn up anything.
-
Then, please, for the love of heaven, tell me what the alternative is (barring downloading and installing a third party tool)?

Again:  You take what you can get.

The goal here is to try to get the system up and running again, and you use the tools available.

Your emphasis on the potential horror of missing even a couple of definition updates is an example of, "The perfect is the enemy of the good," writ large.  Good enough is good enough when you're in a bind.  If you've got another option, then offer it.  If you don't, then your original suggestion to run an offline scan, using the latest definitions that a given machine happens to have on it, is the way to go.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: Can someone please help with a nasty Windows Defender issue?

 

On Sun, Nov 15, 2020 at 12:04 AM, enes sarıbaş wrote:
But if it is, its a significant fact if the scan result doesn't turn up anything.
-
Then, please, for the love of heaven, tell me what the alternative is (barring downloading and installing a third party tool)?

Again:  You take what you can get.

The goal here is to try to get the system up and running again, and you use the tools available.

Your emphasis on the potential horror of missing even a couple of definition updates is an example of, "The perfect is the enemy of the good," writ large.  Good enough is good enough when you're in a bind.  If you've got another option, then offer it.  If you don't, then your original suggestion to run an offline scan, using the latest definitions that a given machine happens to have on it, is the way to go.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: Can someone please help with a nasty Windows Defender issue?

enes sarıbaş
 

But if it is, its a significant fact if the scan result doesn't turn up anything. They use the same kb number for the update always, and always have, but several updates come out each day, one every few hours. The main thing showing the version of the definitions is the second and third groupings of numbers from the left.

On 11/14/2020 9:47 PM, Brian Vogel wrote:
On Sat, Nov 14, 2020 at 10:39 PM, enes sarıbaş wrote:
But Brian, we don't know  how long defenitions wern't updated.
-
No we don't, and we can't under the current circumstances, but there's no reason to believe it's anything except the very last attempt.  Look in your own update history for definition updates and you'll see that.  It's the same KB number going all the way back.

So, again, I assert you take what you can get.  I'm really not concerned if the last definition update has not applied, and particularly because I do not believe this is in any way related to malware.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: Can someone please help with a nasty Windows Defender issue?

 

On Sat, Nov 14, 2020 at 10:39 PM, enes sarıbaş wrote:
But Brian, we don't know  how long defenitions wern't updated.
-
No we don't, and we can't under the current circumstances, but there's no reason to believe it's anything except the very last attempt.  Look in your own update history for definition updates and you'll see that.  It's the same KB number going all the way back.

So, again, I assert you take what you can get.  I'm really not concerned if the last definition update has not applied, and particularly because I do not believe this is in any way related to malware.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: Can someone please help with a nasty Windows Defender issue?

enes sarıbaş
 

But Brian, we don't know  how long defenitions wern't updated. If he is running  defenitions from a week or month ago, that is significant.

On 11/14/2020 8:21 PM, Brian Vogel wrote:
On Sat, Nov 14, 2020 at 07:31 PM, enes sarıbaş wrote:
One problem though. Won't he need to find a way to update virus database, or will the offline utility initiate that process?
-
I really don't know, but the probability of a single as yet unapplied definition update making the difference in what would be found is very small indeed.  You take what you can get.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: Can someone please help with a nasty Windows Defender issue?

 

hi.
you could use emsisoft emergency kit which is a portable application
to do a scan.
this is very accessible.

On 11/15/20, Brian Vogel <britechguy@gmail.com> wrote:
On Sat, Nov 14, 2020 at 07:31 PM, enes sarıbaş wrote:


One problem though. Won't he need to find a way to update virus database,
or will the offline utility initiate that process?
-
I really don't know, but the probability of a single as yet unapplied
definition update making the difference in what would be found is very small
indeed.  You take what you can get.

--

Brian *-* Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it.
~ Lawrence Krauss





--
search for me on facebook, google+, orkut..
austinpinto.xaviers@gmail.com
follow me on twitter.
austinmpinto
contact me on skype.
austin.pinto3


Re: Selecting Text - NVDA & JAWS, Plus JAWS Group Addresses

Mike B
 


The first one is a long standing group and the second replaced the now discontinued Jaws-Users group.  So, it would be best to join them both and see which benefits an individual most.  As you know different people will find and have different uses for the information they might find with either.

Take care and stay safe.  Mike.  Sent from my iBarstool.  Go Rams!
Main's Law:  For every action there is an equal and opposite government program.

----- Original Message -----
Sent: Saturday, November 14, 2020 4:51 PM
Subject: Re: [win10] your assistance

What are the differences between the jaws groups?

Al

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Mike B
Sent: Saturday, November 14, 2020 8:14 AM
To: win10@win10.groups.io
Subject: Re: [win10] your assistance

 

Hi Wally,

 

Here some text selection keystrokes and below that will be links to join 2 Jaws groups.

 

Selecting / Highlighting text
 
Selecting a letter/character;  Shift +left arrow selects prior character.  Shift + right arrow selects next character.
 
Selecting prior word;  Insert/Jaws key, shift + left arrow or control, shift, + left arrow.
 
Selecting next word;  Insert/Jaws key, shift, + right arrow or control, shift, + right arrow.
 
Selecting text from cursor to beginning of line;  Shift + Home/7 key on number pad.
 
Selecting text from cursor to end of line;  Shift +End/1 on the number pad.
 
Selecting text from cursor to the end of a document;  Control, shift, + end/1 key on the number pad.
 
Selecting text from cursor to the beginning of a document;  Control, shift, + home/7 key on the number pad.
 
Selecting more than 1 line of text;  Hold the Shift key down while arrowing up or down until you have selected/highlighted the lines you want.
 
Selecting all text;  Control + A.  This keystroke will select all the text in a document no matter the size or length of the document.
 
to select a page at a time: shift page up or down
 
 Jaws groups info:

 

Group 1:
 JFW List Group Email Addresses

 

 

 

 

Group 2:
Group Description
 
A group to discuss the JAWS for Windows screen reader.
 
Posting To This Group:
jfw-users@groups.io
 
To join this group, send an email to:
jfw-users+subscribe@groups.io
 
To unsubscribe from this group, send an email to:
jfw-users+unsubscribe@groups.io

 

 


 


Take care and stay safe.  Mike.  Sent from my iBarstool.  Go Rams!
Main's Law:  For every action there is an equal and opposite government program.

----- Original Message -----

To: win10

Sent: Saturday, November 14, 2020 2:09 AM

Subject: [win10] your assistance

 

Hi tech gurus

I trust you are all well and safe where you are.

I am trying to cope.

1. May I bother you?

With NVDA, one can mark a block of text which one needs to delete.

To do that, you press nvda+shftf9 to mark the beginning of the block
and nvda+shftf10 to mark the end of the  block.

How is that done with JAWS?

2. how does one join JAWS mailing list? I am asking this, because I
tried to join in but without success.

Your assistance in this regard is appreciated in advance.

Regards
Wally Marisane: SA




Re: Can someone please help with a nasty Windows Defender issue?

 

On Sat, Nov 14, 2020 at 07:31 PM, enes sarıbaş wrote:
One problem though. Won't he need to find a way to update virus database, or will the offline utility initiate that process?
-
I really don't know, but the probability of a single as yet unapplied definition update making the difference in what would be found is very small indeed.  You take what you can get.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: Gmail Question

 

On Sat, Nov 14, 2020 at 08:12 PM, Robert Cole wrote:
I have a period in my address, and there is someone with the same address but without the period.
-
No, there is not, as Gmail has never, ever permitted that and has always ignored embedded dots.

I don't know why I bother posting definitive reference material.  It's like I'm talking to the air.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: Gmail Question

Robert Cole
 

Hi,
Yes, This is happening to me.
And it makes me wonder if my account is in jeopardy.
I am now in the process of switching everything from that account to another email address.
I have a period in my address, and there is someone with the same address but without the period.
I get his email, so I wonder if he’s getting mine as well.
Thanks,
Rob

On Nov 14, 2020, at 7:48 AM, Morey Worthington <worthington@wi.rr.com> wrote:

Morning All, or whatever time it is where you are.

Gmail address question.

I have only 1 Gmail address account set up. Using W10 newest and Jaws 2020.

Lets say the address I have set up is:

x.xxxxxxxxxx@gmail.com

Itt works just fine.

Now if I try to send me a message using the address:

xxxxxxxxxx@gmail.com x (with out the dot after the first x) it still arrives in the Gmail inbox. How can that be?

Sounds strange to me, but many things do, and wondering if anyone has had this happen?

Thanks

Morey Worthington






Re: Selecting Text - NVDA & JAWS, Plus JAWS Group Addresses

Alan Robbins
 

What are the differences between the jaws groups?

Al

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Mike B
Sent: Saturday, November 14, 2020 8:14 AM
To: win10@win10.groups.io
Subject: Re: [win10] your assistance

 

Hi Wally,

 

Here some text selection keystrokes and below that will be links to join 2 Jaws groups.

 

Selecting / Highlighting text
 
Selecting a letter/character;  Shift +left arrow selects prior character.  Shift + right arrow selects next character.
 
Selecting prior word;  Insert/Jaws key, shift + left arrow or control, shift, + left arrow.
 
Selecting next word;  Insert/Jaws key, shift, + right arrow or control, shift, + right arrow.
 
Selecting text from cursor to beginning of line;  Shift + Home/7 key on number pad.
 
Selecting text from cursor to end of line;  Shift +End/1 on the number pad.
 
Selecting text from cursor to the end of a document;  Control, shift, + end/1 key on the number pad.
 
Selecting text from cursor to the beginning of a document;  Control, shift, + home/7 key on the number pad.
 
Selecting more than 1 line of text;  Hold the Shift key down while arrowing up or down until you have selected/highlighted the lines you want.
 
Selecting all text;  Control + A.  This keystroke will select all the text in a document no matter the size or length of the document.
 
to select a page at a time: shift page up or down
 
 Jaws groups info:

 

Group 1:
 JFW List Group Email Addresses

 

 

 

 

Group 2:
Group Description
 
A group to discuss the JAWS for Windows screen reader.
 
Posting To This Group:
jfw-users@groups.io
 
To join this group, send an email to:
jfw-users+subscribe@groups.io
 
To unsubscribe from this group, send an email to:
jfw-users+unsubscribe@groups.io

 

 


 


Take care and stay safe.  Mike.  Sent from my iBarstool.  Go Rams!
Main's Law:  For every action there is an equal and opposite government program.

----- Original Message -----

To: win10

Sent: Saturday, November 14, 2020 2:09 AM

Subject: [win10] your assistance

 

Hi tech gurus

I trust you are all well and safe where you are.

I am trying to cope.

1. May I bother you?

With NVDA, one can mark a block of text which one needs to delete.

To do that, you press nvda+shftf9 to mark the beginning of the block
and nvda+shftf10 to mark the end of the  block.

How is that done with JAWS?

2. how does one join JAWS mailing list? I am asking this, because I
tried to join in but without success.

Your assistance in this regard is appreciated in advance.

Regards
Wally Marisane: SA




Re: Can someone please help with a nasty Windows Defender issue?

enes sarıbaş
 

Hi Brian,

One problem though. Won't he need to find a way to update virus database, or will the offline utility initiate that process?

On 11/14/2020 3:41 PM, Brian Vogel wrote:
I guess it would have been helpful to mention how to invoke a Windows Security offline scan from the command line, since you're unable to actually get access to Windows Security in Windows itself.

See this article:  How to Run a Microsoft Defender Offline Scan in Windows 10

If you prefer Powershell, search that article for Option One.  If you prefer Command Prompt, search that article for Option Two.  Those are the step-by-step starting points.

And for those unfamiliar with the phrase, "open an elevated . . .," that means open with administrator privileges.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss


Re: Can someone please help with a nasty Windows Defender issue?

 

I guess it would have been helpful to mention how to invoke a Windows Security offline scan from the command line, since you're unable to actually get access to Windows Security in Windows itself.

See this article:  How to Run a Microsoft Defender Offline Scan in Windows 10

If you prefer Powershell, search that article for Option One.  If you prefer Command Prompt, search that article for Option Two.  Those are the step-by-step starting points.

And for those unfamiliar with the phrase, "open an elevated . . .," that means open with administrator privileges.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
The purpose of education is not to validate ignorance but to overcome it. 
       ~ Lawrence Krauss

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