Date   

Microsoft Windows & Office Accessibility Support

Brian Vogel <britechguy@...>
 

Virtually everyone knows that Microsoft offers Windows & Office Accessibility Support at no cost to users of assistive technology.  If you click through you land right at the section where you can fire up a chat, get the phone number for voice support by phone, get videophone support in ASL, or snag the Be My Eyes App.

The number for voice support, while not specific to the USA per se, is certainly focused on it just due to the hours offered, while the chat option is 24/7 worldwide.

If there are other Accessibility Support numbers for specific regions of the world, I certainly have no idea what those are and have never seen same.  They may not exist.  But if they do, this would be a good place to share both the phone numbers, hours of operation, and area(s) of coverage and languages.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.


Re: Accessible Corona statistics site

Ishant Rajput
 

The one I like the most is developed by Microsoft though earlier Google was also planning to do the same but didn't came out with the tracker, I am pasting below the link.
https://www.bing.com/covid


On Sat, 28 Mar, 2020, 5:20 am Mr. Ed, <pinky14@...> wrote:
It gives countries and US state by state. It works very well.
Mr. Ed

-----Original Message-----
From: win10@win10.groups.io [mailto:win10@win10.groups.io] On Behalf Of Kevin Cussick via Groups.Io
Sent: Friday, March 27, 2020 5:25 PM
To: win10@win10.groups.io
Subject: Re: [win10] Accessible Corona statistics site

is this sight word wide or just for the US?

On 27/03/2020 02:14, Austin Pinto wrote:
> https://infographics.channelnewsasia.com/covid-19/map.html
>
> On 3/27/20, Marie <magpie.mn@...> wrote:
>> Could someone be so kind as to post the URL for the web site? I thought I
>> had put it in my favorites but apparently I did not. Thanks,
>>
>> Marie
>>
>>
>>
>>
>
>







Re: google chrome

chris judge
 

I have the same issue from time to time. I have google set as my home page, but often when I open chrome it opens in a blank page.

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Brian Vogel
Sent: March 27, 2020 7:53 PM
To: win10@win10.groups.io
Subject: Re: [win10] google chrome

 

When you go to Settings, On Startup, what Radio Button is activated?

--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.


Re: google chrome

Kevin
 

You know something, I wrote feedback on the google chrome tell us what’s going on help area

After I submitted that chrome started with my homepage everytime   go figure

but what you said I never knew was there!

 

E-mail is golden!!!
Kevin Lee

 

From: Brian Vogel
Sent: Friday, March 27, 2020 4:33 PM
To: win10@win10.groups.io
Subject: Re: [win10] google chrome

 

First, make certain that under Settings, Advanced, System the toggle for Continue running background apps when Google Chrome is closed is turned off/unchecked.  If it is not, then toggle it off/unchecked, exit Chrome and start Chrome again to see if your page or set of pages shows up on startup.

If not, then proceed to ensure that the page or pages you wish to have open are indeed listed after the radio button. Then I'd suggest one of two things:

1.  Delete then re-add that page or set of pages.

2.  Change to one of the other radio buttons, exit Chrome, restart Chrome then select the radio button for page or set of pages again.  Choosing another radio button does not remove items from the page or set of pages list that are already there.

 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.

 


Re: Accessible Corona statistics site

Mr. Ed
 

It gives countries and US state by state. It works very well.
Mr. Ed

-----Original Message-----
From: win10@win10.groups.io [mailto:win10@win10.groups.io] On Behalf Of Kevin Cussick via Groups.Io
Sent: Friday, March 27, 2020 5:25 PM
To: win10@win10.groups.io
Subject: Re: [win10] Accessible Corona statistics site

is this sight word wide or just for the US?

On 27/03/2020 02:14, Austin Pinto wrote:
https://infographics.channelnewsasia.com/covid-19/map.html

On 3/27/20, Marie <magpie.mn@comcast.net> wrote:
Could someone be so kind as to post the URL for the web site? I thought I
had put it in my favorites but apparently I did not. Thanks,

Marie




Re: google chrome

Brian Vogel <britechguy@...>
 

First, make certain that under Settings, Advanced, System the toggle for Continue running background apps when Google Chrome is closed is turned off/unchecked.  If it is not, then toggle it off/unchecked, exit Chrome and start Chrome again to see if your page or set of pages shows up on startup.

If not, then proceed to ensure that the page or pages you wish to have open are indeed listed after the radio button. Then I'd suggest one of two things:

1.  Delete then re-add that page or set of pages.

2.  Change to one of the other radio buttons, exit Chrome, restart Chrome then select the radio button for page or set of pages again.  Choosing another radio button does not remove items from the page or set of pages list that are already there.

 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.


Re: google chrome

Kevin
 

Open a specific page or pages

 

E-mail is golden!!!
Kevin Lee

 

From: Brian Vogel
Sent: Friday, March 27, 2020 3:52 PM
To: win10@win10.groups.io
Subject: Re: [win10] google chrome

 

When you go to Settings, On Startup, what Radio Button is activated?

--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.

 


Re: google chrome

Brian Vogel <britechguy@...>
 

When you go to Settings, On Startup, what Radio Button is activated?

--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.


google chrome

Kevin
 

Using version 80.03987.149 64 bit

I have my home page checked to open on startup but after extensive use it begins to open in a new tab page, anyone know why?

 

E-mail is golden!!!
Kevin Lee

 


Re: Accessible Corona statistics site

Kevin Cussick
 

is this sight word wide or just for the US?

On 27/03/2020 02:14, Austin Pinto wrote:
https://infographics.channelnewsasia.com/covid-19/map.html
On 3/27/20, Marie <magpie.mn@comcast.net> wrote:
Could someone be so kind as to post the URL for the web site? I thought I
had put it in my favorites but apparently I did not. Thanks,

Marie




Re: AMD Radeon Software

Brian Vogel <britechguy@...>
 

Steven,

            Then I've got no ideas.  None of the executables I have that relate to Radeon Graphics is named simply RadeonSoftware.exe.

             I always use the Auto-Detection software, described on the AMD Software & Drivers Page, under the section entitled, Auto-Detect and Install Radeon™ Graphics Drivers for Windows.  There is a Download Now button after the description of what this utility does.  All of my stuff is on Radeon Adrenaline 2020 at the moment, and it was the utility mentioned previously that made the decision that this is what needed to be fetched and installed.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.


Re: Mysterious "blocked shutdowns "

JM Casey
 

Hey Tim.

 

I normally use task manager, which of course shows a tonne of background processes all the time; I am trying to narrow it down to what it might be. It’s been a while since I used the insert-f10 window list though and I noticed that samsung magician has something at the bottom fo the list that doesn’t seem accessible in the normal way. That could be something. I’m sure it wasn’t there before and it is indeed stating there’s an update. I’ll see what I can make of this. Cheers.

 

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of tim
Sent: March 27, 2020 1:58 PM
To: win10@win10.groups.io
Subject: Re: [win10] Mysterious "blocked shutdowns "

 

Try insert+ f10 hit tab and then space for background windows. Then shift+tab and see if anything new.

Now your new window coming up might be wanting a update or renewed..

Try using narrator and see if it sees more of that window. If not then you may have to remove it to stop it from being a bug.

Tim M

 

 

 

On Mar 27, 2020, at 12:21 PM, JM Casey <jmcasey@...> wrote:

 

Hey folks.

 

I’m running Windows 10, 1809 18363.720. The other night I was experiencing problems connecting my old samsung phone to the desktop, which has been happening on and off lately – it seems to keep updating the drivers and then working again for a while, but screwing up again at a later time. Anyway, I ended up doing a windows update that night, and the phone thing now works. I don’t actually know if it’s related, though, but ever since then, when I go to shut down the system, I get the “blocked shutdown message”, even when no windows are open. It does not actaully say which programme is blocking the shutdown, though it seems like a name should be there – when there are no windows open it just looks like a blank list view to me. So, I’m guessing it is a background process somewhere. Anyone have any tips on how I can figure out what it is? I also installed dropbox software that night, but I disabled it from running in background and it’s now not in system tray, so I don’t think it’s that. I have macrium reflect cloning software running in background and it keeps popping up a dialogue every so often with a ‘close” button … but I can’t actually read the dialogue using JAWS 2018, so I don’t know what it says. This software was installed by the person who built my machine and last summer installed an SSD and put everything in a nice new roomy case, but as it’s pretty inaccessible I’m thinking of  just uninstalling it. It’s never caused any problems before though.

Any ideas?

 

 

 


Re: Feedback Hub Link: Lack of Keyboard Shortcuts for Read Aloud Controls #w10pc

Brian Vogel <britechguy@...>
 

Leo,

             I have no idea.   All feedback submitted by regular users such as myself should, in theory, be accessible to anyone who has the link to open it in Feedback Hub.

             This is a Microsoft issue, and I'd contact them on the Disability Help Desk, (800) 936-5900, to ask about what's happening here.  Others have already been able to access it and add comments.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.


Re: AMD Radeon Software

Hicks Steven (CORNWALL IT SERVICES) <steven.hicks@...>
 

Hi,

 

When I open the app, it just says Radeon software.

RadeonSoftware.exe Is the executable name according to JAWS.

 

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Brian Vogel
Sent: 27 March 2020 14:39
To: win10@win10.groups.io
Subject: Re: [win10] AMD Radeon Software

 

Steven,

            I'd like to help, but I have the feeling we're using different AMD Radeon software.  What my system, with R7 Graphics, and my other systems with R5 Graphics both use is the AMD Radeon Settings utility.   I cannot get it to react to ALT+R in any way.

            What is the exact program name you're dealing with?

--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.



********************************************************************************************************************

This message may contain confidential information. If you are not the intended recipient please inform the
sender that you have received the message in error before deleting it.
Please do not disclose, copy or distribute information in this e-mail or take any action in relation to its contents. To do so is strictly prohibited and may be unlawful. Thank you for your co-operation.

NHSmail is the secure email and directory service available for all NHS staff in England and Scotland. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services.

For more information and to find out how you can switch, https://portal.nhs.net/help/joiningnhsmail


Re: Mysterious "blocked shutdowns "

tim
 

Try insert+ f10 hit tab and then space for background windows. Then shift+tab and see if anything new.
Now your new window coming up might be wanting a update or renewed..
Try using narrator and see if it sees more of that window. If not then you may have to remove it to stop it from being a bug.

On Mar 27, 2020, at 12:21 PM, JM Casey <jmcasey@...> wrote:

Hey folks.
 
I’m running Windows 10, 1809 18363.720. The other night I was experiencing problems connecting my old samsung phone to the desktop, which has been happening on and off lately – it seems to keep updating the drivers and then working again for a while, but screwing up again at a later time. Anyway, I ended up doing a windows update that night, and the phone thing now works. I don’t actually know if it’s related, though, but ever since then, when I go to shut down the system, I get the “blocked shutdown message”, even when no windows are open. It does not actaully say which programme is blocking the shutdown, though it seems like a name should be there – when there are no windows open it just looks like a blank list view to me. So, I’m guessing it is a background process somewhere. Anyone have any tips on how I can figure out what it is? I also installed dropbox software that night, but I disabled it from running in background and it’s now not in system tray, so I don’t think it’s that. I have macrium reflect cloning software running in background and it keeps popping up a dialogue every so often with a ‘close” button … but I can’t actually read the dialogue using JAWS 2018, so I don’t know what it says. This software was installed by the person who built my machine and last summer installed an SSD and put everything in a nice new roomy case, but as it’s pretty inaccessible I’m thinking of  just uninstalling it. It’s never caused any problems before though.
Any ideas?
 
 


Re: Feedback Hub Link: Lack of Keyboard Shortcuts for Read Aloud Controls #w10pc

Leo
 

I don't know how to access to your feedback, every time I try it a window pops up with this message:

Your account doesn't have access to this feedback.

How do I get around this inconvenience?


Best,
   Leo
On 3/27/2020 10:56 AM, Brian Vogel wrote:

By the way, the direct Feedback Hub link for my feedback regarding Read Aloud is:    https://aka.ms/AA7wzrm 

Thanks to Sarah who added a comment.

I ask anyone that cares about lack of keyboard shortcuts for Read Aloud to activate that link and at the very least upvote the feedback.   Microsoft does pay attention to feedback that comes through the hub and the number of upvotes and comments to same.  That's one of the ways priorities are set.

I was actually surprised to see that two of my prior pieces of feedback got not only official responses but were noted as having been fixed in a specific cumulative update.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.


Re: Feedback Hub Link: Lack of Keyboard Shortcuts for Read Aloud Controls #w10pc

Brian Vogel <britechguy@...>
 

By the way, the direct Feedback Hub link for my feedback regarding Read Aloud is:    https://aka.ms/AA7wzrm 

Thanks to Sarah who added a comment.

I ask anyone that cares about lack of keyboard shortcuts for Read Aloud to activate that link and at the very least upvote the feedback.   Microsoft does pay attention to feedback that comes through the hub and the number of upvotes and comments to same.  That's one of the ways priorities are set.

I was actually surprised to see that two of my prior pieces of feedback got not only official responses but were noted as having been fixed in a specific cumulative update.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.


Re: Feedback Hub Link: Lack of Keyboard Shortcuts for Read Aloud Controls #w10pc

 

Him

Steve is not a Microsoft employee, but thankfully, one of the new members is a Microsoft employee.

Cheers,

Joseph

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Brian Vogel
Sent: Friday, March 27, 2020 9:52 AM
To: win10@win10.groups.io
Subject: Re: [win10] Feedback Hub Link: Lack of Keyboard Shortcuts for Read Aloud Controls #w10pc

 

Steve,

             Thanks very much.   It sounds like you might "be on the inside" as a Microsoft employee.  If so, I beg you to pass this feedback up:  Please STOP referring to the same thing by 20 different names.  It helps no one, least of all the users or potential users.

             Pick a name for a function that does the same thing across programs and/or platforms and stick with it, at least at the level of the user.  It's absolutely exhausting to hear that Immersive Reader is an umbrella term (which would be OK in itself) but then the actual end-user function is called Read Aloud in Edge and Learning Tools in Word.  That's both maddening and confusing.

              If you're not on the inside, you still have my thanks, and can take the above for whatever it is, or is not, worth to you.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.


Re: Feedback Hub Link: Lack of Keyboard Shortcuts for Read Aloud Controls #w10pc

Brian Vogel <britechguy@...>
 

Steve,

             Thanks very much.   It sounds like you might "be on the inside" as a Microsoft employee.  If so, I beg you to pass this feedback up:  Please STOP referring to the same thing by 20 different names.  It helps no one, least of all the users or potential users.

             Pick a name for a function that does the same thing across programs and/or platforms and stick with it, at least at the level of the user.  It's absolutely exhausting to hear that Immersive Reader is an umbrella term (which would be OK in itself) but then the actual end-user function is called Read Aloud in Edge and Learning Tools in Word.  That's both maddening and confusing.

              If you're not on the inside, you still have my thanks, and can take the above for whatever it is, or is not, worth to you.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.


Re: Feedback Hub Link: Lack of Keyboard Shortcuts for Read Aloud Controls #w10pc

Steve Griffiths
 


Hi Brian,

 

Immersive Reader is a group of features designed for people with dyslexia in Microsoft apps. It appears in the new Edge browser, and in Word - although there it's called Learning Tools. One of the features include in Immersive Reader is Read Aloud.

 

Thanks,

Steve 🐾

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Brian Vogel via Groups.Io
Sent: 26 March 2020 15:42
To: win10@win10.groups.io
Subject: [win10] Feedback Hub Link: Lack of Keyboard Shortcuts for Read Aloud Controls #w10pc

 

Hello All,

            I have just created feedback on the Feedback Hub regarding this issue.   The direct link to the feedback, on which anyone can upvote, add additional comments, or just read it, is:  https://aka.ms/AA7wzrm 

            It's entitled:  Read Aloud in new Edge lacks accessibility via keyboard shortcuts

            By the way, if anyone can explain the difference between Read Aloud and Immersive Reader I'd appreciate it.   I see Immersive Reader mentioned, but in the Dev version of new Edge there is nothing that seems to appear under the name Immersive Reader that I've found.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

This country has socialism for the rich, rugged individualism for the poor.

       ~ Rev. Martin Luther King Jr.

A Guide dogs staff member kneeling with a brood bitch

This email and any attachment to it are confidential. Unless you are the intended recipient, you may not use, copy, or disclose either the message or any information contained in the message.
If you are not the intended recipient, you should delete this email and notify the sender immediately.
Any views or opinions expressed in this email are those of the sender only, unless otherwise stated.
All emails, incoming and outgoing, may be recorded by Guide Dogs and monitored for legitimate business purposes.
Guide Dogs exclude all liability for any loss or damage arising or resulting from the receipt, use or transmission of this email to the fullest extent permitted by law.

The Guide Dogs for the Blind Association
Tel: 0118 983 5555
Email: guidedogs@...
Website: https://www.guidedogs.org.uk
Registered Office: Hillfields, Burghfield Common, Reading, Berkshire, RG7 3YG.
A company limited by guarantee, registered in England and Wales (291646) and a charity registered in England and Wales (209617) and Scotland (SC038979).

9061 - 9080 of 52540