Re: Why does my shutdown menu always have an option to "update and restart?"


Richard B. McDonald
 

I have tried both “restart” and “update and restart” many times to no avail.  I have not tried a different screen reader since the problem seems a Windows not a screen reader thing.

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Joseph Lee
Sent: Monday, January 11, 2021 1:54 PM
To: win10@win10.groups.io
Subject: Re: [win10] Why does my shutdown menu always have an option to "update and restart?"

 

Hi,

Does restarting your computer help? What about switching between screen readers?

Cheers,

Joseph

 

From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Bill Powers
Sent: Monday, January 11, 2021 1:47 PM
To: win10@win10.groups.io
Subject: Re: [win10] Why does my shutdown menu always have an option to "update and restart?"

 

Brian,

 

I recently tried updating from 1909 to build 20h2 but had the same problem that I did last summer when trying to update to 2004 – couldn’t access start menu or Action Center, and likely other issues I had not yet found. I’m kind of leery about trying again to update to 20h2 but won’t know if I have this same experience unless I do the update but wonder if there is anything after the update that could fix this problem once and for all? the update itself that I recently tried went smoothly, no problems detected, but something in that update has caused the above problem. Is there anything I can do with the update process to keep the start menu & Action Centers functioning?

 

Thanks,

 

BP

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