Re: Outlook Emails

Kelly Ford



Do you know the version of Outlook you are using?  JAWS+CTRL+v twice will put this in the virtual buffer to copy and paste.


Is the window blank and do you hear something talking about about:blank when this window appears?


I know I discussed an issue like this recently with the Outlook team but then it seemed to have stopped reproducing.


Does this happen on all your emails?




From: <> On Behalf Of info via
Sent: Tuesday, January 5, 2021 1:22 AM
Subject: [win10] Outlook Emails



Recently when pressing enter on a standard outlook email it seems to bring up the email in a window that’s not easily readable for jaws. It’s some kind of html one. To close it I’ve to press ctrl F4. Then if I go back into the inbox I can access the email as before – enter, read with arrows, press escape to close it.

Has there been a recent change to Outlook, or have I inadvertently changed the settings?


Gordon McFarlane

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