Re: A Question About Updates

Lynne Moore

Hi Leonard,

Yes, I believe my laptop does have an applications key.  The only good thing about it is that it has a number pad as well as the standard keyboard, so this makes it very large, but that is about the only thing good about it.  I unfortunately purchased it from a friend thinking that it didn’t matter how much memory it had, as I just wanted to learn Windows 10 on it.  Boy was I wrong!  You have my sympathy.  Anyway, whatever you do, don’t go into optional updates and try to download this; that is how I got into this mess in the first place.  My concern is that this computer doesn’t have enough memory to update.  I hope I’m wrong.  I’ll let you know what I learn.

Lynne Moore


From: leonard morris
Sent: Friday, November 20, 2020 4:05 AM
Subject: Re: [win10] A Question About Updaes


            You stated, "I am the not so proud owner of a Dell Inspiron

15 3565 laptop." Well, I am in a simimilar possible situation as yours

with my Dell Inspiron 153573 laptop. So far I have not been offered the

latest windows update but as it has been pointed out sooner or later I

will probably face the same issues. So, I am very much interested in

reading any solutions from this list or if you do contact Microsoft

support will you please post what you learn? Thanks. BTW, my laptop does

not have an application key does yours? I am just curious.


On 20/11/2020 1:22 pm, Lynne Moore wrote:

> Hello everyone.  I hope everyone is doing well and staying healthy.

> I'm hoping some of you could help me out a bit.  I am the not so proud

> owner of a Dell Inspiron 15 3565 laptop with 4 GB of memory, running

> jaws 2020, Windows version 1903, OS build 18362.  I do know that this

> version is soon to be unsupported as of December.  Anyway, a couple of

> weeks ago I was presented with a feature update to Windows 10, version

> 20H2.  When I installed it, my computer would not boot all the way

> into Windows and I eventually had to restart.  Once it finally did

> restart, it of course told me that my update had failed and it would

> try again later.  I have attempted the update 3 times with the same

> results.  I'm trying to stop this feature update from continuing to

> try to reinstall.  I have googled this and I was told to delete

> everything in my software distribution folder and that didn't work.

> Could anyone give me advice as to how to stop this update from running

> or how to make it run correctly?  Thank you for any help.  I very much

> appreciate it.

> Lynne Moore





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