Re: Help needed, frustrated about my new Win 10
Dam I may be screwed then. If 7 days since you got it is the return limit. Again though Bill mine only did it 4 different days and only with that backup Pluss drive hooked up. It didn't yesterday by the way and it had many chances to do it. Lol.toggle quoted messageShow quoted text
From: firstname.lastname@example.org <email@example.com> On Behalf Of William Wong
Sent: Sunday, November 8, 2020 9:39 PM
Subject: Re: [win10] Help needed, frustrated about my new Win 10
I finally contacted Dell support and offered to replace with a new one.
But it is strange that, Dell instructed me to going through a diagnostic mechanism and reported that the pc has no hardware issue.
He suspected that the high ram issue is related to the apps I am running.
I told him that, I am using the same set of apps on a older machine on 2013, and it even cost fewer ram memory.
Then he suspected it may be related to logic board issue and suggested me to replace the logic board.
I said, if I wait for the logic board replacement, it may exceeded the 7day of return or replace requirement, then I request a replacement.
Loy 於 8/11/2020 3:58 寫道:
I would call 'Dell and get a Return Authorization Number before returning