Re: Help needed, frustrated about my new Win 10

Hamit Campos

Dam I may be screwed then. If 7 days since you got it is the return limit. Again though Bill mine only did it 4 different days and only with that backup Pluss drive hooked up. It didn't yesterday by the way and it had many chances to do it. Lol.

-----Original Message-----
From: <> On Behalf Of William Wong
Sent: Sunday, November 8, 2020 9:39 PM
Subject: Re: [win10] Help needed, frustrated about my new Win 10

I finally contacted Dell support and offered to replace with a new one.

But it is strange that, Dell instructed me to going through a diagnostic mechanism and reported that the pc has no hardware issue.

He suspected that the high ram issue is related to the apps I am running.

I told him that, I am using the same set of apps on a older machine on 2013, and it even cost fewer ram memory.

Then he suspected it may be related to logic board issue and suggested me to replace the logic board.

I said, if I wait for the logic board replacement, it may exceeded the 7day of return or replace requirement, then I request a replacement.

Loy 於 8/11/2020 3:58 寫道:
I would call 'Dell and get a Return Authorization Number before returning
it. I have found that Dell is very good in honoring their warenty.
----- Original Message -----
From: "William Wong" <>
To: <>
Sent: Saturday, November 7, 2020 8:44 AM
Subject: [win10] Help needed, frustrated about my new Win 10


As my old pc has broken down all at a sudden, I bought a new Dell
desktop computer with

8GB ram

Intel 10 generation core i5

250G SSD and 1TB HDD

I found that my new computer will always run out of ram

I simply open a few apps like one firefox, several folders and a notepad ++

and my NVDA will soon became very unresponsive

According to resource monitor the physical袃ram is around 9x and virtual
ram is also 3xG

I have already manually increased the virtual ram, disabled possible
performance hindering default apps, etc, but the problem seemed not fixed.

Only today I have already manually forced turn off the computer because
of not responding nvda for 3 times or more, and this is only my third
day of using this new pc.

I feel really frustrated , do any one can give me any useful advice?



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