Re: Help needed, frustrated about my new Win 10


Mike B
 


I don't believe they can charge a restocking fee if you're returning a faulty piece of equipment.  I mean, you wouldn't be returning the product if it was working correctly, and how is that the fault of the consumer?!

Take care and stay safe.  Mike.  Sent from my iBarstool.  Go Rams!
Main's Law:  For every action there is an equal and opposite government program.

----- Original Message -----
From: Loy
Sent: Sunday, November 08, 2020 7:34 PM
Subject: Re: [win10] Help needed, frustrated about my new Win 10

No restocking fee if you return it in the allotted time period. I returned
one a couple of years ago and they sent me a paid return Label. I then
reorder another computer and it is working great.
I can't believe that they would want you to replace the logic board
yourself.
----- Original Message -----
From: "Don H" <lmddh50@...>
To: <win10@win10.groups.io>
Sent: Sunday, November 8, 2020 9:46 PM
Subject: Re: [win10] Help needed, frustrated about my new Win 10


Don't know if Dell is like HP but if you return a laptop there is a
restocking fee which is something like 15 percent of the value of the
laptop.

On 11/8/2020 8:38 PM, William Wong wrote:
> I finally contacted Dell support and offered to replace with a new one.
>
> But it is strange that, Dell instructed me to going through a diagnostic
> mechanism and reported that the pc has no hardware issue.
>
> He suspected that the high ram issue is related to the apps I am running.
>
> I told him that, I am using the same set of apps on a older machine on
> 2013, and it even cost fewer ram memory.
>
> Then he suspected it may be related to logic board issue and suggested
> me to replace the logic board.
>
> I said, if I wait for the logic board replacement, it may exceeded the
> 7day of return or replace requirement, then I request a replacement.
>
>
>
>
>
>
> Loy 於 8/11/2020 3:58 寫道:
>> I would call 'Dell and get a Return Authorization Number before
>> returning
>> it. I have found that Dell is very good in honoring their warenty.
>> ----- Original Message -----
>> From: "William Wong" <sine.kazurin@...>
>> To: <win10@win10.groups.io>
>> Sent: Saturday, November 7, 2020 8:44 AM
>> Subject: [win10] Help needed, frustrated about my new Win 10
>>
>>
>> Hi,
>>
>> As my old pc has broken down all at a sudden, I bought a new Dell
>> desktop computer with
>>
>> 8GB ram
>>
>> Intel 10 generation core i5
>>
>> 250G SSD and 1TB HDD
>>
>>
>> I found that my new computer will always run out of ram
>>
>> I simply open a few apps like one firefox, several folders and a
>> notepad ++
>>
>> and my NVDA will soon became very unresponsive
>>
>> According to resource monitor the physical袃ram is around 9x and virtual
>> ram is also 3xG
>>
>> I have already manually increased the virtual ram, disabled possible
>> performance hindering default apps, etc, but the problem seemed not
>> fixed.
>>
>> Only today I have already manually forced turn off the computer because
>> of not responding nvda for 3 times or more, and this is only my third
>> day of using this new pc.
>>
>> I feel really frustrated , do any one can give me any useful advice?
>>
>> thanks,
>>
>> William
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
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>










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