Re: File History No Longer Sees My Toshiba External USB Drive
I have fixed the issue where File History was not seeing my external USB hard drive. I did this in a roundabout sort of way without really figuring out the source of the actual problem.
One of the things that I noticed was that the external drive was seen by File History with the other two user accounts on my computer. There was another thing that I noticed which I think was significant in that, with the user accounts which worked properly, the computer played the .wav files one would expect to hear when disconnecting and reconnecting the USB drive. With the account where FH didn't see the drive the .wav files were not heard when disconnecting and reconnecting the drive.
Since I have all of my critical documents properly backed up I decided that the quickest way to get this to work would be to just create another user account and use that one as my day to day account. I did this and FH sees my drive. In fact, doing this also increased performance in other areas, such as slightly improved responsiveness with NVDA and Word 365. I must have had a slightly corrupted profile and using a newly created profile and getting rid of the problematic one was honestly the best thing I probably could have done rather than engaging in even more research which might or might not have led to a solution.
David Goldfield, Blindness Assistive Technology Specialist www.DavidGoldfield.org
On 9/6/2020 4:03 PM, David Goldfield wrote: