Have you done a full reboot since this started? IE, not shutdown with fast
startup, but either a restart or proper full shutddown and thens tart?

If you have and the problem persists, there might be something that needs
repairing in windows. Maybe run the system file checker from command prompt.

Sfc/scannow

By the way, if you know the path of the particular important files you want,
you can always type it in directly without arrowing around in file explorer.
Yes, it's nota solution, but in the meantime if you need to quickly get to
something, you can always do this.

-----Original Message-----
From: win10@win10.groups.io <win10@win10.groups.io> On Behalf Of Marisane
Moruthanyana
Sent: February 20, 2020 1:21 AM
To: win10@win10.groups.io
Subject: [win10] explorer freezing

Morning guys

I am Marisane from SA

I hope you are well.

I have been experiencing something odd with my PC in the past two days.

Windows Explorer keeps on freezing.

I can only access it, but cannot navigate in it.

Once I start using arrows to navigate up or down to locate any file to work
on, Explorer freezes.

I am using win10, 1909.

What is happening? How to solve that?

The PC has lots of important files for my work.

Please help.

Regards
Wally